CSM - Customer Service Manager.
Job Description:
Location: Satara / Raipur / Ahmednagar.
EDUCATION: Any Graduate / Postgraduates.
SALARY: Best in Industry
OTHER BENEFITS: Personal Accident Insurance, Group Life Insurance, Spectacles &
Dental Policy.
Candidate should have following points for CSM profile while working in insurance company or insurance brokers company,
- Portal Handling
- Policy Login/ Issue
- Policy surrender
- Policy maturity
- Policy cancellation
- Endorsement
- Data Management
- Claim Settlement
- Renewal calling
Primary Responsibilities:
Responsible for Quotes generation, Policy Issuance, Policy Cancellation /
Endorsement issuance / Refunds etc. for all channels / products of respective branch
within defined TATs.
Providing support for faster claim settlement in coordination with the respective
stakeholders.
Ensuring 100% Policy Issuance through MIBL Policy Issuance Portal for respective
branch as per defined TAT.
Supporting customers / POSPs of respective branch in terms of timely resolution of
their issues / concerns in coordination with respective stakeholders.
Following up with ICs / IT / HO Operations Team for timely resolution of raised
tickets / issues of respective branch.
Establishing strong connect with insurance companies / hospital network / Garages /
eco system & other respective stakeholders
Functional Skills:
Process Compliance.
Product and Process Knowledge.
Company Profile
Leading --- --- Co set off on the journey of changing lives and the face of the --- sector in India in the year 2004.
It was granted a Direct ---'s License by the --- Regulatory and Development Authority (IRDA) in May 2004 for undertaking direct --- broking in Life and Non-Life businesses. Since then, Company has empanelled itself with various public and private --- companies to offer customised solutions to customers. In September 2011, it was granted a Composite ---’s license by the IRDA, thus foraying into the Re--- Broking business. As a Total --- Risk Solutions provider, Company plays an integral role in the Risk Management portfolio of customers.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.