Branch Relationship Manager - IDFC Bank

Job Description:

JOB DESCRIPTIONS

Designation :  Branch Relationship Manager

Company : IDFC Bank

Location : Bangalore

The role of a Branch Relationship Manager for Current Accounts at IDFC Bank in Bangalore involves managing and growing customer relationships within the branch. Key responsibilities include:

1. Customer Relationship Management:
• Building and maintaining strong relationships with existing customers.
• Addressing and resolving customer issues promptly.

2.         Sales and Business Development:

• Identifying and acquiring new business opportunities to expand the customer base.
• Promoting bank products and services to drive growth in current account balances.

3. Account Management:

• Ensuring compliance with all banking regulations and policies.
• Conducting regular reviews of customer accounts to identify and mitigate risks.

4. Collaboration and Teamwork:

• Working closely with other branch staff to ensure seamless service delivery.
• Participating in branch meetings and contributing to overall branch performance goals.

5. Market and Competitor Analysis:

• Keeping up-to-date with market trends and competitor offerings.
• Providing insights and feedback to improve bank products and services.

The role demands strong interpersonal skills, a customer-centric approach, and a good understanding of banking products and services. For more details, you can explore opportunities and job descriptions on the IDFC FIRST Bank careers page and their Oracle job portal (IDFC FIRST Bank) (Oracle Cloud).