Team leader-Customer service/Noida
6 Nos.
88931
Full Time
3.0 Year(s) To 4.0 Year(s)
4.00 LPA TO 6.00 LPA
ITES / BPO / KPO / Customer Service / Operations
ITES/BPO/KPO
Job Description:
- Team Management: Lead, motivate, and oversee a team of sales professionals. Set performance goals and provide regular feedback.
- Sales Performance: Drive the team to meet and exceed sales targets for products such as savings accounts, fixed deposits, and recurring deposits.
- Customer Relationship Management: Foster strong relationships with clients, address their needs and concerns, and ensure high levels of customer satisfaction.
- Compliance: Ensure all activities and processes comply with regulatory requirements and internal policies.
- Reporting: Prepare and present regular reports on team performance, sales metrics, and market trends to senior management.
- Handling Escalations
- Daily rosters
- Attendance
- Briefing
Company Profile
Is an Indian ---ing and financial services company headquartered in Mumbai. It offers ---ing products and financial services for corporate and retail customers in the areas of personal finance, investment ---ing, life insurance, and wealth management.
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