16 Job openings found

Role & responsibilities   Customer experience ,Customer Management,Customer Success,Client Onboarding Upselling,Communication Skills,Account Management,Client Success,Revenue Expansion Process Improvement Initiatives,Process Implementation. Churn management, enhanced customer engagement and advocacy, renewal quotas, CSAT scores, etc. Building an onboarding team from scratch, and handling CS operations and  programs, directly under the vice president of customer success. Independently lead a customer success platform implementation project ...

Essential Duties and Responsibilities: Assisting users in troubleshooting code, integration & implementation of salesforce product Coordinating with different teams on integration points & bring resolution to the problems Leading support team and also serve as an escalation point for support Understand the business complexity & provide resolution/ workaround to the ...

Key Responsibilities: 1. Customer Relationship Management: Maintain and strengthen relationships with clients through digital channels (email, chat, video, and phone). Understand customer needs and offer tailored banking solutions. Handle client inquiries, complaints, and feedback in a timely and efficient manner.   2. Sales and Revenue Generation: Achieve sales targets by cross-selling and upselling bank products like savings ...

Team Management: Lead, motivate, and oversee a team of sales professionals. Set performance goals and provide regular feedback. Sales Performance: Drive the team to meet and exceed sales targets for products such as savings accounts, fixed deposits, and recurring deposits. Customer Relationship Management: Foster strong relationships with clients, address their needs and ...

Objective of this role: Assist in strategy and execution of various branding initiatives. Device and launch optimized print and online advertisement and promotional strategy, communication strategy and materialsto increase brand awareness. Perform regular market research studies to gather important brand data. Look after corporate as well as employer branding of the company through various ...

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

Job Description: We are seeking a dynamic and customer-oriented individual to join our team as an Assistant manager for customer service. The role involves a blend of case management and managing incoming lines to ensure prompt and effective resolution of customer queries and issues. The ideal candidate will possess excellent ...

Role Summary: This role works closely with Head of Operations and will involve a combination of strategic thinking and firefighting. You will be driving efficiency improvements at org level while ensuring that key customer satisfaction metrics show consistent improvement. Some important business levers under the purview of this role include driving ...

. Responsible to Enterprise solution sales (Leased line, Managed wi-fi, SD WAN, etc..)2 Generating Own leads by way of weekly activities in Corporate Segment.3. Submitting Daily call reports to Reporting Manager.4. Expertise in Telecom Sales/ Solution Selling/ Telecom Products5. Make sure the brand visibility across all the assigned projects6. Coordinating ...

b Description: Experience in designing UI web applications, HTML websites, Flash Websites, Logos and Icons. Translate designs and style guides into functional user interfaces, ensuring cross browser compatibility, performance and robustness. Ability to quickly turn around detailed wireframes, mock-ups, or visual comps in an iterative environment. Work on module players and upgrade the versions ...