40 Job openings found

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

A dynamic and fast-growing company specializing in AWS Managed Services, primarilyserving the SMB market but eager to scale into larger enterprise transformations. We’reseeking an accomplished and goal-driven Zonal Sales Manager to drive regionalgrowth, build strategic customer relationships, and lead our regional sales team indelivering high CSAT, new customer acquisition, and ...

Job Summary:We are seeking a dynamic and experienced CRM to join our real estate team. The ideal candidate will have a strong background in CRM, billing, customer escalations, and maintaining high customer satisfaction (CSAT) scores. This role requires excellent communication skills, attention to detail, and a customer-centric approach. Key Responsibilities: Customer Relationship ...

Role & responsibilities   Customer experience ,Customer Management,Customer Success,Client Onboarding Upselling,Communication Skills,Account Management,Client Success,Revenue Expansion Process Improvement Initiatives,Process Implementation. Churn management, enhanced customer engagement and advocacy, renewal quotas, CSAT scores, etc. Building an onboarding team from scratch, and handling CS operations and  programs, directly under the vice president of customer success. Independently lead a customer success platform implementation project ...

Job Title Quality Analyst – VRM (Outbound Processes) Role Summary The Quality Analyst (QA) will monitor and evaluate outbound VRM (Virtual Relationship Manager) interactions to ensure compliance, proper financial advisory, and superior customer experience. The role focuses on identifying performance gaps, reducing risk, and coaching agents to optimize conversion and service quality. Key Responsibilities Call ...

Job Summary: We are looking for a customer-obsessed Chat Support Executive to join our Amazon process. You will be the first point of contact for customers, handling real-time inquiries via chat. Your goal is to provide accurate information and resolve issues with a "First Contact Resolution" mindset. Key Responsibilities: Handle 2–3 concurrent ...

Job Summary: The Service Coordinator is responsible for managing and coordinating service activities related to IT infrastructure support. The role ensures timely execution of service requests, efficient resource allocation, and high customer satisfaction through proper communication and follow-ups. Key Responsibilities: Coordinate and schedule field engineers for installation, maintenance, and support activities. Act as the ...

A Quality & Training Incharge for an Online Medical Solution (Telehealth/Telemedicine) is responsible for ensuring that virtual patient consultations, support, and administrative processes adhere to high standards of care, regulatory compliance, and efficiency. They bridge the gap between technical functionality and clinical quality by training staff and auditing performance.  Here is ...

JOB DESCRIPTION – Executive (CRE)Job Title: Executive (CRE)Department – CRMExperience – 1 To 5 YearsJob Summary:We are looking for a Telecaller Executive to connect with customers after vehicle purchase or service to collect feedback on their experience. The role focuses on understanding customer satisfaction, identifying issues, and helping improve service ...

Company: Borzo (WeFast) Manager - Operations Job description Borzo is one of the biggest and most technologically advanced players in the global same-day delivery market. We provide unparalleled convenience to businesses and people, all the while creating millions of self-managed courier jobs. We strive to make delivery easier and cheaper ...