CPC- Credit Digital (Collection strategy) - Thane

Job Description:

Core Responsibilities:
- Campaign Management

 Prepare PDM Communication Scripts for Call centre, BOT & Other digital communication campaigns
 Preparing Input files for Campaign execution
 Sharing input files with cross functional teams for PDM communication activity
 Co-ordinating with cross functional teams for PDM Calling & Campaign Feedback
 Collating & Maintaining reports for analysis & preparing MIS
 Creating and updating strategies based on results

- Vendor Management

 Onboard & Manage Digital Vendor’s for Campaign Execution
 Prepare PDM Communication Scripts for BOT & Other digital communication campaigns
 UAT Testing of BOT’s & other communication campaigns.
 Following up with vendors for output reports & preparing dashboards
 Raising & processing invoices of digital vendors
 Onboard & Manage Digital Vendor’s for Campaign Execution
 Co-ordinating with I.T Team & Vendor’s for automating manual process

- MIS & Analysis

 Analyzing the performance of campaigns & Vendor’s
 Prepare & Publish Campaign performance
 Create Vendor report card for measuring their performance