Collections Manager - (Hybrid)- Mumbai (Andheri (East))
Job Description:
We are having an urgent opening for the position of Collections Manager for a reputed company at the Mumbai (Andheri) location.
Job Description:
- Co-ordinate collection effort by regional teams and monitor performance
- Devise payment schedule plans as per the pending payments
- Continuous collection follows ups with customers through mail, phone calls and physical visit
- Interacting with defaulting borrowers
- Negotiating/finalizing resolution deals
- Tracing borrowers who relocate without informing them with the help of credit bureaus, mobile service providers, post office or any other social networking mediums.
- Achieve the set collection target
- Ensuring the issuance of receipts on receiving the outstanding payments
- Maintaining data of all the transactions with respect to payment collection & outstanding in the system
- Must be willing to travel & visit clients in person for payment follow-ups
Skills Required:
- Must be self-managed, responsive, & dedicated to customer support.
- Ability to work in a collaborative manner
- Ability to act and reflect
- Passion for problem solving and improving efficiency
- Dynamic & Outgoing
- Conceptualization skill
- Proactive & techno-savvy
- Strong Organizational and time management skills
- Effective communication skills
Key Skills :
Company Profile
Founded in 2011, this social healthcare venture pioneered the concept of medical loans in India, offering financing for surgeries, treatments, and healthcare expenses, even to those outside the formal banking system. Using innovative risk assessment tools, it provides quick, accessible funding with direct repayment, giving patients the freedom to choose any hospital or clinic. Operating across 14 states, 84 cities, and 648 locations, it partners with leading healthcare organizations to facilitate treatments. Recognized globally for its innovation, affordability, reliability, and social impact, it has become a trusted name in the medical --- sector, helping thousands access quality care without financial barriers.
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