Sales Support Officer Channel Partner Co-ordination and Management) -Mumbai(Grant Road)

Job Description:

We are having an urgent opening for the position of  Sales Support Officer (Channel Partner Co-ordination and Management) for a reputed company at the Mumbai (Grant Road) location.

Job Responsibilities:

• Order Management:
  • Process and manage customer orders, ensuring timely and accurate fulfilment.
  • Coordinate with suppliers to ensure timely replenishment of stock.
  • Monitor and track order statuses, resolving any issues that arise.
  • Communicate with customers regarding order statuses, delays, and other related information.
• Dispatch Management:
  • Oversee the dispatch process to ensure orders are shipped accurately and on time.
  • Coordinate with logistics partners to ensure efficient and cost-effective delivery.
  • Manage dispatch schedules and ensure timely updates to relevant stakeholders.
  • Handle any issues related to dispatch, including returns and exchanges.
• Stock Maintenance:
  • Ensure all stock is stored and handled correctly to maintain product quality.
  • Coordinate with warehouse staff to ensure proper stock rotation and handling.
  • Manage stock locations and ensure efficient use of warehouse space.
  • Maintain accurate and up-to-date stock records, including item descriptions, quantities, and locations.

Skills Required:

• Proven experience in inventory management, stock control, or a similar role.
• Strong analytical and problem-solving skills.
• Excellent organizational and multitasking abilities.