L2 Compute
Job Description:
Job Description:
4+ years of experience in managing Linux servers and HPE ProLiant server hardware support.
Install, administer and maintain hardware and Linux OS.
Diagnose and correct system issues, whether these be issues with correct operation or performance.
Reinstate integrity of system as quickly as possible following an outage in order to minimize downtime.
Triage and solve user-submitted tickets, especially when they relate to the infrastructure.
Track resource usage using monitoring and queuing software.
Actively participate in Knowledge Management by creating new technical documents.
Patch system firmware and software as needed.
Peer assistance is an added trait.
Technical Skills Business Skills
Proven expertise with Linux operating system
Redhat, Suse and Opensource flavours.
Experience with Linux clusters
Demonstrated expertise with Linux system
administration, including OS, networking,
storage, and security.
Expertise with high-speed networking such as
InfiniBand and 10/40 Gigabit Ethernet.
Expertise with high speed file transfer tools
such as file catalyst
Familiarity with large storage systems
Understanding and basic knowledge on
scripting.
Experience in Server Hardware – Synergy / DL
/ ML / Apollo series, OneView, ILO Amplifier
Demonstrate strong written and verbal communication
skills.
Interacting and collaborating across different
technology teams within HPE.
Must work towards achieving HPE’s vision for our
customers.
Affinity and a thorough understanding of support
processes defined within HPE.
Ability to work in a 24x7 environment in rotation shifts
Exhibit “Customer First and Customer Last Attitude”
consistently.
Ability to drive cases to closure and provide Case
Summary.
Demonstrate high level of technical & communication
skills.
Takes responsibility for end-to-end problem
ownership and its solutions.
Key Skills :
Company Profile
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