RO | RM | TBM - SBE - Jalandhar

Job Description:

Job Role 

• Managing team of leaders and Relationship Managers at Territory Level
• Drive team for new acquisition through Branch Banking and/or Customer referrals
• To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. 
• Focus to continually increase the Book size, SOH and profitability of the Location
• To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. 
• Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity)
• Resolving/Addressing regional level concerns 
• Drive adoption of various digital initiatives at regional level
• To ensure right sourcing is being done at regional level 
• Deepen our market reach through trade meeting, industry associations, local forums etc.
• Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level 
• To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market 
• Drive high caliber client service from the Team
• Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc 
• Improve efficiency by monitoring & overseeing continuous improvement of processes.
• Benchmark and adopt best practices used in the Industry to further build efficiency at the region
• Constantly share rapport with the operating units to customize and develop solutions 
• Mitigate risks and manage them actively 
• Ensure hygiene parameters such delinquency, churn, utilization etc are met at location