Vice President - Operations-Mumbai(Marol, Andheri (East))
Job Description:
We have an urgent opening for the post of Vice President - Operations for a reputed company in Fintech Industry for their office at Mumbai(Marol, Andheri (East)).
Responsibilities and Duties :
- Effectively manage bulk transactions ( request for Dmat / Remat/ Transfer /Transmission / address change etc & customer correspondence.
- To handle statutory audits (SEBI, NSDL, CDSL) and meet various TAT as prescribed
- Lead a team of 25-35 peoples.
- Resolve customer queries via Phone, Email & Physical Correspondence.
- Analyse rejections of investors request for Dmat / address change etc and take suitable action to meet clients expectation.
- Review processes at regular interval and update the same to comply with ISO guidelines.
- Manage all types of clients escalations and co-ordinate with various stakeholders to resolve it.
Requisites & Responsibilities
- Leadership & Problem solving skills
- Develop and manage an effective and motivated team.
- Knowledge of Primary and Secondary Captial market products.
- Required good liaising skills (will be required to coordinate with DP/ SEBI / NSDL /CDSL)
- Able to handle statutory audits (SEBI, NSDL, CDSL) and meet various TAT as prescribed
- Incumbent must have proven experience in People management skills.
- Assisting in implementing regulatory guidelines /procedures.
- Should have good knowledge of MS Excel, MS Word, PPT.
- Good English communication skills (both reading & writing)
Qualifications :
- Education level: Graduate
- Experience: minimum 10 to 15 years
- Specific skills: Preferably from Finance Industry Experience ( Bank /DP/Broker/RTA )
- Personal characteristics: Confident
- Physical abilities: Presentable
Key Skills :
Company Profile
The Organization was founded in the year 1994 and has completed 30 years successfully. The organization has the distinction of growing with the Indian capital markets through its various phases and today we have evolved into a strong Fintech company with sound technology platforms and robust infrastructure. The organization --- millions of investors who participate in capital market activities and their reliability and conformance to regulations make us safe and efficient to deal with. The organization provides --- such as Primary market activities, Corporate actions ---, RTA ---, ISIN creation ---, Payments processing, Outsourced ---, Primary market activities, and Initial Public Offers.
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- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.