Technical Support Manager

Technical Support Manager

2 Nos.
93285
Full Time
5.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
IT Software - Client Server
Banking/Financial Services
B.Tech/B.E. - Computers
Job Description:

Job Description:


 Analyzing 811 Operations (including Card, SA, CA, MB App) and recommending
actions to improve system performance & customer experience
 Liaise with key stakeholders for implementation of solutions
 Acting as prime point of escalation for 811 operations & queries
 Conducting regular reviews of customer journey, Card issuance – identifying
trends and recommending actions
 Support risk assessments, interpret results & lead remediation

Key Skills :
Company Profile

Is an Indian ---ing and financial services company headquartered in Mumbai. It offers ---ing products and financial services for corporate and retail customers in the areas of personal finance, investment ---ing, life insurance, and wealth management.

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