AM/DM- Production Support Engineer (SDLC)in Capital Markets L1- Transformation, Mumbai

Job Description:

JOB DESCRIPTION of Production Support - Transformation

Job Title: Assistant Manager II/DM I Department: IT
Reports to: Senior Manager – IT Experience: 4-6 years

Required Qualification: BE/ B Tech/ MCA/BSc/MSc

Preferred Qualification: BE/ B Tech/MCA/BSc/MSc.

Skill, Knowledge & Trainings:

 Production Support Engineer will work as L1 application support in shifts (No Night Shift).
 Will be responsible to develop and implement services that improve Software development Life Cycle.
 Build automations which will help optimize software delivery.
 Will be responsible for availability, latency, performance efficiency, change management, monitoring, emergency response and incident management.
 Will be responsible for setting up pre-emptive monitoring of logs and creating dashboards for metrics visualisations
 Should be able to analyse logs and provide resolutions in co-ordination with Infra and Development teams.
 Should have Good communication and presentation skills.

Core Competencies(Must Have):

 Hands-on experience on monitoring tools such as Grafana, Prometheus, Zabbix etc
 Well versed with log aggregation tools like Elastisearch, Logstash, Kibana, Splunk etc
 Production Support experience with ability to handle mission critical business services
 Ansible or similar tool – Should have worked on infrastructure automation
 Java/Web based application Support experience.

Other Skills (Nice to have)

 SSO technologies
 Python
 CI/CD – Should be able to write CI/CD pipelines with experience on tools such as - GitLab or similar
 Linux Administration
 Kafka, MQ

Additional Competencies (Nice to have):

 Appreciation of Enterprise Functional Architecture in Capital Markets
 Experience on Open Source technologies

 Docker, Kubernetes or OpenShift
 NGINX or APIGEE

Job Purpose:

The successful candidate would join the IT Department of a critical Financial Market Infrastructure (FMI) organization which serves as a Qualified Central Counterparty (QCCP) for Government Securities, Money Market, FX and Derivatives transactions in the Indian financial markets.

The successful candidate would play a key role in the “IT Transformation Programme” which envisages a modernization of critical applications so as to align with the target state enterprise architecture, to adopt a contemporary or futuristic technology stack and tools, to improve system scalability, reliability, maintainability, and to reduce the time to market for change requests or new functionality requested by the business departments. The transformation programme is expected to be an evolution of the applications with components of functionality being carved out as per the new architecture and being delivered to production as they are completed. The successful candidate would be responsible for Site Reliability Engineering Team through all stages of the development life cycle while also working closely with all other project stakeholders. Involvement in project initiation activities as well as contribution to technology “Proof of Concepts” (PoCs) would also be a part of the role.

Area of Operations Key Responsibility

Change Management or Transformation Member of a cross functional (Business / IT / Vendor) transformation team, envisioning the target state and milestones of the programme

Any Other Requirement:

 Should be ready to work in Shifts (No night shift)
 Should be a good team player
 Would be required to work with multiple projects / teams concurrently