CRM FEMALE FOR FILTER BAG MANUFACTURING INDUSTRY - SALES - RAIPUR , CHHATTISGARH
1 Nos.
98026
Full Time
11/CRM
1.0 Year(s) To 2.0 Year(s)
1.44 LPA TO 1.80 LPA
Industrial Products/Equipment/Machinery/Projects & Engg
B.Com - Commerce; BBA / BMS - Other
Job Description:
Computer friendly, email handling, strong follow-ups, customer segmentation, and building strong customer relationships
A Customer Relationship Management (CRM) professional is responsible for managing and enhancing customer relationships to improve satisfaction, retention, and overall business outcomes. This involves overseeing customer interactions, implementing CRM strategies, and ensuring data accuracy within the CRM system. Key responsibilities include building and maintaining relationships with key clients, resolving customer issues, and identifying opportunities for growth.
Typical Responsibilities of a CRM Professional:
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Customer Relationship Management:Building and maintaining strong, positive relationships with existing and potential customers.
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CRM System Management:Overseeing the implementation, maintenance, and optimization of the CRM system to ensure its effectiveness and user-friendliness.
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Data Management:Ensuring data accuracy, consistency, and security within the CRM system, which includes updating customer information and managing contact details.
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Customer Support:Addressing customer inquiries, resolving complaints, and providing timely and effective support.
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Strategy Development:Developing and implementing strategies to improve customer satisfaction, retention, and loyalty.
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Cross-selling and Upselling:Identifying opportunities to offer additional products or services to existing customers.
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Collaboration:Working closely with sales, marketing, and other departments to ensure a seamless customer experience.
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Performance Analysis:Monitoring and analyzing CRM data to identify trends, areas for improvement, and opportunities for growth.
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Training and Support:Providing training and support to users of the CRM system.
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Staying Updated:Keeping up-to-date with the latest trends and best practices in CRM and customer relationship management.
Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Proficiency in using CRM software and other relevant technologies.
- Ability to work independently and as part of a team.
- Strong organizational and time-management skills.
- Knowledge of sales, marketing, and customer service principles.
- Experience in building and maintaining customer relationships.
- Understanding of customer data management and analysis.
- Ability to adapt to changing business needs and priorities.
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - NAMRATA
Number - 9109999660
Mail id - namrata@vinayakjob.com
Key Skills :
Company Profile
The company is backed by the high tech manufacturing unit, which is spread over a wide area. The unit is well equipped with the advanced equipment and latest machinery that are handled by the experts for the efficient production of the products.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.