Maintenance Manager based at Mumbai for QSR chain

Job Description:

The Maintenance Manager will be responsible for ensuring the efficient and effective
maintenance of all equipment, facilities, and infrastructure across multiple restaurant,
Base Kitchens, Retail locations within the QSR chain. This role involves overseeing
preventive maintenance, repairs, and emergency fixes, ensuring compliance with safety
and health regulations, and maintaining optimal functionality for all restaurant operations.

 Maintenance Planning & Execution:

o Develop and implement preventive maintenance schedules for all equipment,
including kitchen machinery, HVAC systems, refrigeration units, and electrical
installations.
o Coordinate timely repairs to minimize downtime and ensure smooth restaurant
operations.
o Ensure proper documentation and record-keeping of all maintenance activities.
 Vendor & Contractor Management:
o Manage relationships with third-party vendors, including equipment suppliers and
maintenance contractors.
o Negotiate service contracts to ensure cost-effectiveness without compromising
on quality.
o Oversee the performance of external contractors to ensure they meet the chain’s
standards.

 Health, Safety, and Compliance:
o Ensure all maintenance activities comply with health, safety, and environmental
regulations.
o Conduct regular inspections of facilities to identify potential hazards or areas of
improvement.
o Implement corrective measures to maintain compliance with local and national
regulations.
 Team Leadership:
o Lead and manage a team of on-site maintenance technicians across multiple
restaurant locations.
o Provide training and guidance to ensure efficient operation and problem-solving
capabilities within the team.

o Foster a safety-first culture and ensure team adherence to safety protocols.
 Cost Control & Budgeting:
o Prepare and manage the maintenance budget, ensuring cost-effective solutions
for repairs and maintenance.
o Monitor expenditure and identify cost-saving opportunities without compromising
service levels.
o Provide regular reports on budget performance and maintenance activities.
 Equipment & Facility Upgrades:
o Stay updated with the latest advancements in restaurant technology and
equipment.
o Propose and implement upgrades or new installations to improve operational
efficiency.
o Ensure minimal disruption during installations and that new equipment meets
operational needs.
 Crisis Management:
o Act as the first point of contact for emergency maintenance issues.
o Coordinate prompt resolution of breakdowns to avoid loss of business or safety
hazards.

Desired Profile / Criteria / Skills :

Required Skills & Qualifications
 Bachelor’s degree in mechanical engineering, Electrical Engineering, Facilities
Management, or a related field.
 Minimum of 10 years of experience in a maintenance role, with at least 5 years in a
managerial capacity within the food service or hospitality industry.
 Strong knowledge of HVAC, refrigeration systems, kitchen equipment, electrical
systems, and general building maintenance.
 Familiarity with preventive maintenance software and systems.
 Strong leadership and team management skills.
 Excellent problem-solving skills with the ability to handle emergencies effectively.
 Strong communication and negotiation skills to manage vendors and contractors.
 Familiarity with health and safety regulations in the food service industry.
Preferred Qualifications
 Experience in managing maintenance operations for a multi-unit QSR or similar food
service chain.
 Certifications in HVAC, refrigeration, or electrical systems.

 Knowledge of sustainability practices in facility management.

Salary Competitive, based on experience and qualifications.