Job opening for Operation Head

Job Description:

The Ornament Manufacturing Operations Head is responsible for overseeing the overall operations within the ornament manufacturing facility, ensuring that all production processes are running efficiently, cost-effectively, and to the highest quality standards. Their responsibilities regarding work orders are critical to ensuring that production timelines, costs, and quality requirements are met. Below are the key roles and responsibilities of an Operations Head in the context of work orders:

Roles and Responsibilities:

1. Work Order Management and Coordination:
• Work Order Oversight: Reviewing and approving work orders to ensure that they contain accurate and complete information such as specifications, materials, quantities, and deadlines.
• Work Order Distribution: Distributing work orders to relevant departments (e.g., production, quality control, logistics) and ensuring that all necessary resources are available for execution.
• Prioritization: Prioritizing work orders based on urgency, customer requirements, or production schedules, ensuring that critical orders are processed promptly.
2. Production Planning and Execution:
• Operational Planning: Creating and implementing operational plans that align with work order requirements, ensuring that the resources (material, labor, machinery) are optimally allocated.
• Monitoring Production Progress: Tracking the progress of work orders from initiation to completion, ensuring that production timelines are adhered to and identifying any deviations.
• Resource Allocation: Ensuring adequate manpower, equipment, and materials are available for work orders and managing any shortages or constraints.
3. Quality Control and Assurance:
• Work Order Quality Compliance: Ensuring that all products produced under each work order meet the specified quality standards and customer requirements.
• Quality Inspections: Overseeing quality control checkpoints throughout the production process (e.g., during molding, finishing, or assembly) and ensuring work orders are completed without defects or rework.
• Continuous Improvement: Analyzing quality control data from work orders and implementing corrective measures or process improvements to enhance the quality of future productions.
4. Efficiency and Process Optimization:
• Process Optimization: Identifying areas for process improvement within the work order production cycle to reduce waste, enhance efficiency, and lower production costs.
• Technology Integration: Overseeing the use of technology (e.g., manufacturing software, automated tools) to streamline work order processes and improve overall productivity.
• Workforce Efficiency: Managing employee performance and productivity, ensuring that staff follow best practices and maintain high efficiency during the production process of work orders.
5. Inventory and Material Management:
• Material Planning and Control: Ensuring that the required raw materials and components are available for production as per work order specifications. This includes managing material stock levels and ordering supplies in advance to prevent delays.
• Inventory Monitoring: Overseeing inventory management to avoid stockouts or overstocking. Work orders must be supported by proper inventory controls, tracking material usage, and ensuring the accuracy of records.
• Supplier Coordination: Working with procurement teams to ensure that material suppliers are meeting work order timelines and quality standards.
6. Health, Safety, and Compliance:
• Safety Protocols: Ensuring all production activities comply with safety regulations, particularly during the execution of work orders. This includes monitoring machinery and tool safety, personal protective equipment (PPE) use, and adherence to operational safety standards.
• Regulatory Compliance: Ensuring that manufacturing processes adhere to local, national, or international regulations related to quality, environmental impact, labor, and safety standards.
7. Team Leadership and Supervision:
• Team Management: Leading and managing the operations team, ensuring that all team members understand their roles in fulfilling work orders, including providing direction, training, and support.
• Staff Development: Conducting performance reviews, identifying training needs, and providing leadership to maintain high standards of performance in the execution of work orders.
• Motivating Employees: Fostering a productive work environment where staff are motivated to meet or exceed the requirements of each work order.
8. Cost and Budget Control:
• Cost Monitoring: Overseeing the cost structure of work orders, ensuring that production costs stay within the budget while meeting quality standards.
• Efficiency in Resource Utilization: Analyzing the operational costs involved in producing the items per work order and recommending strategies for cost savings without compromising on quality or delivery timelines.
• Waste Reduction: Ensuring that resources are utilized efficiently and minimizing waste during production by optimizing materials, time, and labor in relation to the work order.
9. Problem Resolution and Risk Management:
• Issue Identification: Proactively identifying potential risks or delays in fulfilling work orders, such as material shortages, machinery breakdowns, or workforce issues.
• Troubleshooting and Resolution: Managing any operational issues that may arise during the fulfillment of work orders, including addressing bottlenecks, quality concerns, or delays.
• Risk Mitigation: Implementing strategies to minimize the risk of operational disruptions affecting the timely completion of work orders.
10. Customer and Stakeholder Communication:
• Work Order Updates: Communicating with customers, clients, and internal stakeholders about the status of work orders, addressing concerns or delays and providing updates.
• Customer Satisfaction: Ensuring that the final product delivered in each work order meets customer expectations and requirements, including product quality, packaging, and on-time delivery.
11. Reporting and Documentation:
• Operational Reporting: Maintaining detailed records and reports on work order progress, production timelines, resource utilization, costs, and quality outcomes. These reports may be submitted to upper management or external stakeholders.
• Work Order Documentation: Ensuring that all necessary documentation is kept for each work order, including work order specifications, materials used, production logs, quality checks, and final inspection reports.

Skills and Qualifications:

• Strong leadership and team management skills.
• Expertise in manufacturing processes, particularly in ornament production.
• In-depth understanding of production scheduling and work order management.
• Problem-solving skills to address operational challenges quickly.
• Knowledge of inventory control and supply chain management.
• Familiarity with manufacturing software systems (ERP, MRP).
• Strong communication skills for liaising with internal teams, customers, and suppliers.
• Ability to manage budgets, costs, and optimize resource use.

Summary:

The Ornament Manufacturing Operations Head ensures that work orders are executed efficiently, on time, and with the desired level of quality. They coordinate across various departments to allocate resources, manage costs, maintain quality, and ensure that safety and compliance are prioritized, while constantly looking for opportunities to improve operational efficiency and reduce risks.