Urgent opening for a Receptionist in a Leading CA firm.

Job Description:

Key Responsibilities:

• Front Desk Management:

  • Serve as the first point of contact for visitors and clients.
  • Maintain a welcoming and professional reception area.
  • Manage visitor logbooks and issue visitor passes.

• Telephone Operations:

  • Handle and route incoming and outgoing calls efficiently using EPABX/EPBX systems.
  • Manage a high volume of calls, ensuring prompt and courteous communication.
  • Record and relay messages accurately to concerned individuals or departments.

• Administrative Support:

  • Manage courier services, postal deliveries, and outgoing mail.
  • Maintain an organized schedule for meeting rooms and appointments.
  • Assist in basic administrative tasks as required by the management.

• Client Interaction:

  • Address client inquiries and direct them to the appropriate department.
  • Ensure smooth coordination between clients and internal teams.

Qualifications and Experience:

• Educational Qualification:

  • Graduate in any discipline.

• Experience:

  • Minimum of 5 years of experience as a receptionist or telephone operator in a professional setting.
  • Hands-on experience with EPABX/EPBX systems is mandatory.

• Skills:

  • Excellent communication skills in English.
  • Strong organizational and multitasking abilities.
  • Proficiency in EPBAX/EPBX software & MS Office (Word, Excel, Outlook).
  • Pleasant demeanor and professional attitude.

Desired Profile / Criteria / Skills :

Excellent communication skills

should have experience in EPABX system