CRM Female - RAIPUR

Job Description:

JD of CRM

Department- Sales

Designation- CRM

Education – Graduate

Computer Literacy – Mandatory

Job Experience – 2 to 3 years of relevant experience

Salary – 20000/- Per Month

Location of the Office – Amaseoni

Preference – Female Candidate Married

Work Target-

1. Maintain and update the customer inquiry sheet.
2. Update the inquiry status of each customer, by following up with the sales team.
3. Updating the sales team for their daily and weekly follow-ups.
4. follow up with the customer for payments after the sales order.
5. Line up with the production team for the new order production planning.
6. After the production line up with the dispatch team for the on-time dispatch.
7. Whenever required keep updating the customer related to production and dispatch.
8. Take work-in-progress status and photos from the Sales team.
9. After completion of the project take feedback from customers.
10. Discuss feedback in weekly and monthly meetings.
11. Create dashboards for inquiries received, inquiries generated, and conversion ratio.
12. Prepare Reports- Daily, Weekly, Monthly, Quarterly & Annually.