1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
1.20 LPA TO 1.80 LPA
Need candidates who can attend clients from Instagram, knows how to respond with clients.
Post this Customer Support Specialist job description template on job boards and careers pages to attract qualified candidates. Feel free to customize job duties and requirements based on your company’s needs. Similar job titles include Customer Support ...
3 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.60 LPA TO 6.00 LPA
Role –
Customer Care Representative
KPI –
Customer satisfaction score
Conversion percentage
KRA –
Customer communication
Coordination with logistics / finance / quality departments for resolution.
Maintaining CRM tools / reports
Job Description:
Manage incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid ...
1 Opening(s)
0 To 1.0 Year(s)
0.96 LPA TO 1.44 LPA
Preferred Requirements
· Basic Knowledge of Tally.ERP 9
· Spoken proficiency in English & Hindi
· Basic accounting knowledge
Key Areas of Responsibility
· Manage large amounts of inbound and outbound calls in a timely manner
· Follow communication “scripts” when handling different topics
· Identify customers’ needs, clarify information, research every issue and provide solutions and/or ...
5 Opening(s)
0.5 Year(s) To 3.0 Year(s)
Not Disclosed by Recruiter
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing ...