17 Job openings found

Job Summary:We are seeking a seasoned professional with 6-7 years of experience in managing Digital Adoption Platform team atManager level and work along with our growing Customer Success team within our Digital, Data and Technology function. Thisrole is crucial in enhancing the end-user experience across our software portfolio, ensuring the ...

The Vice President – Digital Transformationwill lead the enterprise-wide digital modernization of the broadband business,driving superior customer experience, operational excellence, revenue growth,and data-driven decision-making. The role will own the digital roadmap acrosscustomer journeys, OSS/BSS, network operations, sales, service assurance,analytics, and automation.Key Responsibilities1. Digital Strategy & Leadership Define and execute the organization’s ...

Role Details: Designation: AVP and Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO Your Role (summary): AVP and Lead Digital Customer connect and Experience This role will be responsible for 1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer ...

Role Details: Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for 1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...

Role Details:Designation: Senior Manager- Digital Customer connect  Experience, InboundRole type: Individual contributorDepartment: DigitalReporting to: AVP & Lead Digital Customer connect & ExperienceLocation: Mumbai HO Your Role (summary): This role will be responsible for1. Establish in bound Customer connect through calls, mails, messages and social media feeds for helping customers/ prospects and partners with in ...

Greetings from 3ghr Services...!!! We are currently seeking a highly motivated and experienced Odoo Functional Consultant /Odoo Inventory Management Champion to join our team in Hyderabad. In this critical role, you will be the frontline enabler, responsible for ensuring the successful adoption and day-to-day functionality of Odoo's inventory module. You will play a key part ...

Job Descriptions   Improvement in Customer / Partner Satisfaction Survey (Transactional Survey) Outcome - Responsible to drive Internal Survey and analyse the Out come and work on improving E2E life cycle right from system automation to survey closure and detractor analysis. Liaise with Marketing to drive external Customer satisfaction survey through ...

Role PurposeTo lead and transform the global supply chain function—encompassing procurement, logistics,inventory, and vendor strategy—into a digitally enabled, cost-efficient, and performance-drivensystem that supports all P&L units (Domestic, Export, Engineering, and Software).The role ensures end-to-end visibility, governance, and synergy across regions and business linesthrough strategic sourcing, operational discipline, and continuous process ...

Job role * Digital Journey Ownership:Design and optimize end-to-end digital journeys for LASCollaborate with UI/UX, technology, and operations teams to ensure seamless customer experience across platforms (web, mobile, API). * Platform & System Integration:Lead integration efforts with internal systems (LOS, LMS, CRM) and external partners (RTAs, depositories, channel partners, aggregator).Define and manage ...

Strategic IT Leadership & Governance•    Define and execute the IT strategy aligned with business goals, digital transformation roadmap, and enterprise architecture standards.•    Lead cross-functional IT planning, budgeting, and governance frameworks.Technology Delivery & Digital Transformation•    Oversee enterprise technology deployment, including application development, integration, implementation, and end-to-end delivery.•   ...