1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
20.00 LPA TO 20.00 LPA
Role Details:
Designation: AVP and Lead Digital Customer connect ExperienceRole type: People ManagerDepartment: DigitalReporting to: Director and Head- DigitalLocation: Mumbai HO
Your Role (summary): AVP and Lead Digital Customer connect and Experience
This role will be responsible for
1. Establish Customer connect for helping customers with challenges faced for transactions or servicing their queries2. Developing and implementing Digital customer ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 12.00 LPA
Role Details:
Designation: Senior Manager- Digital Customer connect and Experience, OutboundRole type: Individual contributorDepartment: DigitalReporting to: AVP and Lead Digital Customer connect & ExperienceLocation: Mumbai HO
Your Role (summary):
This role will be responsible for
1. Establish out bound Customer connect for helping customers/ prospects and partners with out bound queries2. Implementing Digital customer service strategies to ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
12.00 LPA TO 12.00 LPA
Role Details:Designation: Senior Manager- Digital Customer connect
Experience, InboundRole type: Individual contributorDepartment: DigitalReporting to: AVP & Lead Digital Customer connect & ExperienceLocation: Mumbai HO
Your Role (summary):
This role will be responsible for1. Establish in bound Customer connect through calls, mails, messages and social media feeds for helping customers/ prospects and partners with in ...
1 Opening(s)
3.0 Year(s) To 5.0 Year(s)
5.50 LPA TO 8.00 LPA
Role Details: Designation: DM- Digital Customer Connect & Experience, OutboundRole type: Wealth Associate Department: DigitalReporting to: Deputy Manager / Senior Manager - Digital Customer Connect & ExperienceLocation: Mumbai HO
Your Role (summary):
1) This role will be responsible for2) Engage existing customers through outbound calls driven by service triggers, lifecycle events, and digital activity. 3) Drive ...
Executive-Wealth Associate/ Virtual Relationship Digital Customer connect Experience for AMC, Mumbai
1 Opening(s)
0 To 2.0 Year(s)
4.80 LPA TO 4.80 LPA
Role Details: Designation: Executive- Digital Customer Connect & Experience, OutboundRole type: Wealth Associate Department: DigitalReporting to: Deputy Manager / Senior Manager - Digital Customer Connect & ExperienceLocation: Mumbai HO
Your Role (summary):
1) This role will be responsible for2) Engage existing customers through outbound calls driven by service triggers, lifecycle events, and digital activity. 3) Drive ...
1 Opening(s)
6.0 Year(s) To 8.0 Year(s)
10.00 LPA TO 12.00 LPA
Role Details:Designation: Manager - Digital Customer Connect and Experience, OutboundRole type: Team ManagerDepartment: DigitalReporting to: Senior Manager - Digital Customer Connect Location: Mumbai HOVRM Profile Summary
Role Objective: Build and maintain strong customer relationships through virtual channels
Key Responsibilities:
Manage a portfolio of customers and ensure high engagement.
Drive sales of products/services through outbound calls and digital interactions.
Provide ...
1 Opening(s)
5.0 Year(s) To 9.0 Year(s)
Not Disclosed by Recruiter
What We’re Looking ForAre you a dynamic professional with:• A B.E/B. Tech and MBA?• At least 5 years of experience in technology-led government consulting?
• At least 3 years of experience in digital service delivery along with Business Process Re-engineering?
• A background in Enterprise Resource Planning/ Government Finance/ HRMS?• Experience working ...
1 Opening(s)
4.0 Year(s) To 6.0 Year(s)
12.00 LPA TO 12.00 LPA
VRM Profile Summary
Role Objective: Build and maintain strong customer relationships through virtual channels
Key Responsibilities:
Manage a portfolio of customers and ensure high engagement.
Drive sales of products/services through outbound calls and digital interactions.
Provide personalized solutions based on customer needs.
Achieve revenue targets and cross-sell/up-sell opportunities.
Skills Required:
Strong communication and persuasion skills.
Experience in outbound sales or ...
1 Opening(s)
6.0 Year(s) To 8.0 Year(s)
Not Disclosed by Recruiter
Primary Responsibilities:
Data Analysis & Reporting
• Collect, clean, validate, and analyze data from multiple sources including government
systems, APIs, and open datasets.
• Perform exploratory data analysis (EDA) to uncover trends, patterns, and anomalies.
• Support performance monitoring of digital service delivery (e.g., user adoption, grievance
redressal, efficiency metrics).
Visualization & Dashboarding
• Design and develop dynamic, ...
10 Opening(s)
3.0 Year(s) To 6.0 Year(s)
3.00 LPA TO 3.50 LPA
About the RoleWe are looking for dynamic and customer-focused Techno-Commercial Executivesto support aspiring Digital Service Providers (DSPs) in onboarding through the CMYuva Portal.Key Responsibilities Assist applicants in completing online application forms on the CM Yuvaportal. Guide users through registration, login, and profile creation processes. Support applicants in uploading documents and ...