389 Job openings found

Job Description Position  As the platform owner, you will be responsible for the strategic direction, management, and optimisation of our Genesys Cloud Contact Center as a Service (CCaaS) platform. You will oversee a team of engineers & analysts, serve as the primary liaison with the broader business and the vendor, and ...

Technical leadership: Provide technical leadership to a team of IT professionals responsible for supporting retail asset management systems. Develop and maintain the technical roadmap and ensure that the team is working towards achieving the goals and objectives of the department.Retail asset management: Manage and support the retail asset management systems ...

• Initiated an all-digital (Maximus) Business Loan NTB journey. Highlights includeAadhaar based login; vKYC integration with process setting and agent hiring; EntityKYC integration. Expected go-live in the month of May.• Collaborate with Policy, Product, BIU, Credit, Sales and Operations to come up withan efficient digital journey.• Track adoption of new ...

Maintenance Planning: Develop and implement a comprehensive maintenance strategy and schedule to maximize the uptime of equipment and facilities. Team Management: Lead and manage a team of maintenance technicians and engineers, including training, performance evaluation, and resource allocation. Preventive Maintenance: Implement and oversee preventive maintenance programs to reduce breakdowns and extend the lifespan of critical ...

Key Responsibilities: Develop and implement quality assurance processes, procedures, and standards for Cloud Support Services/Managed Services. Conduct regular assessments of support interactions, ensuring compliance with established standards and guidelines. Collaborate with support teams to address and rectify quality issues promptly. Analyse customer interactions through various channels (Tickets, Chats, Calls) to identify areas for improvement. Evaluate ...

Job Description Job Summary: The NOC Engineer will be responsible for monitoring and maintaining the IT infrastructure, ensuring that systems are running smoothly, and addressing any issues that arise. This role requires expertise in using monitoring tools like SolarWinds and Site24x7 to oversee critical components such as Windows Servers, VMware ESXi, Azure ...

Role/ Job Title: Product Lead – BPRG   Function/Department: TURBO Cross Sell   Job Purpose:   Role is in the Cross sell COE which solely takes care of the entire Cross sell capability across the bank ranging across all the products from retail assets to retail liabilities.The business is a horizontal capability in the bank which aims to ...

BASIC PURPOSE: We are in search of a seasoned Business Analyst with 6-8 years of experience adept in deciphering processes and features, collaborating closely with both technical and product teams to translate requirements into actionable plans. The ideal candidate will play a pivotal role in bridging the gap between business needs ...

Job Title: Aftermarket sales and services manager Position Type: Full-time Job Location: Jubail, Saudi Arabia Experience: 15+ years Notice period - Immediate to 30 days Job Description The Aftermarket Sales and Services Manager is responsible for developing and implementing strategies to maximize revenue and customer satisfaction through the sale of aftermarket products and services. This role involves managing a team, ...

  DESCRIPTION :  Sales targets: Set and achieve sales targets for the team and individuals  Sales plans: Create and execute sales plans  Lead generation: Coordinate with marketing to generate leads  Reporting: Track sales goals and report results. Product promotion: Promote the company's products and services  Consumer behaviour: Understand consumer behaviour.  Team environment: Create a collaborative team environment  Sales ...