14 Job openings found

Job Description: As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAsare met, implementing process changes, and providing insights to stakeholders. You will employ-escalation tactics, utilize available resources to solve complex issues ...

We are hiring Customer Service Executives to manage customer communication across calls, emails, and chat. The role requires excellent communication skills and the ability to resolve queries  promptly and professionally.    Key Responsibilities    Handle inbound customer calls, emails, and chat queries  Provide accurate information regarding loan applications, status, and troubleshooting  Maintain a high level of customer satisfaction by ensuring quick and clear resolutions  Follow process guidelines and meet productivity/service targets  Coordinate with internal teams for escalations or technical issues    Required Skills & Experience   Minimum 1 year of experience in inbound calling, email handling, and chat process  Strong proficiency in English & Hindi communication  Good customer-handling and problem-solving skills  Ability to multitask and work under pressure  Basic technical understanding (applications, system navigation, troubleshooting)  Comfortable working on weekends/holidays as required  Customer-focused and target-driven mindset    6 Days Working (Rotational Weekoff)  Shift timings : 10AM-7PM   

Working Days Monday to Friday - 6.30pm to 7am (No pick and drop) Roles & Responsibilities  Talking to doctors $ take orders. Make Sales order Prepare sales report Handling company sales number / whatsapp / Mail.Sales Focus for Each Clinic and Group:1- Develop and implement sales strategies to drive revenue growth ...

Position:          Asst. Manager/Manager - HR(Cluster) Location:         Fort - Mumbai Experience:     8 - 12 Years Industries:      Engineering Responsibilities: Oversee and monitor HR operations for all cluster locations from the corporate office. Act as a central HR business partner for plant HR teams and cluster leadership. Coordinate and track ...