1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
3.60 LPA TO 4.80 LPA
Job Summary:We are looking for a skilled and proactive IT Specialist to manage, maintain, and support our IT infrastructure. The ideal candidate will be responsible for troubleshooting hardware and software issues, ensuring network security, and providing technical assistance to employees.Key Responsibilities:1. Technical Support & Troubleshooting:o Provide hardware and software support ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
3.00 LPA TO 4.20 LPA
Responsibilities:
End-User Support: Provide day-to-day technical support to all end users, resolving software and hardware issues promptly.
IP Phone Maintenance: Manage and maintain IP phone systems, ensuring continuous and efficient communication.
Network Maintenance: Monitor, troubleshoot, and maintain the organization's network infrastructure.
IP Camera Maintenance: Manage and maintain IP Camera systems
ERP Software Support: Provide ...
120 Opening(s)
0 To 3.0 Year(s)
3.00 LPA TO 5.00 LPA
The role of a Software Specialist is to communicate with customers (internal and external) to understand the technical issues, analyse and troubleshoot issues to get resolutions within the set timelines. He/she is also expected to document the resolution steps in the CRM
Job Description
Knowledge quotient
Be updated with process and product knowledge
Understand ...
1 Opening(s)
1.0 Year(s) To 3.0 Year(s)
1.80 LPA TO 3.60 LPA
Coordination with End User & Engineers (Development & QA team) to resolve ticketsLogging tickets on ticket tools & managing it till closureCreating User ID s & assigning permissions on Active DirectoryExcellent English CommunicationRemote troubleshooting of Applications / software s related issues if possibleIdentifying the severity of issuesPreaparing MIS reportsAnalysing Tickets ...