3 Opening(s)
2.0 Year(s) To 4.0 Year(s)
6.00 LPA TO 9.00 LPA
Job Title: Second Line Analyst Job Level: LXWork Location: ChennaiDepartment: Service DeliveryExperience: Overall 3-5 years of experience
Core Responsibilities:1. Ensure customer inquiries (tickets) are resolved efficiently and according to standard procedures2. Provide high quality customer support by utilizing excellent customer service skills and technicalexpertise, researching, analysing, resolving and responding to basic-to-complex ...
1 Opening(s)
2.0 Year(s) To 4.0 Year(s)
12.00 LPA TO 13.00 LPA
Technical Background preferred (B.Sc IT/ B.Tech etc) Leadership skills along with superb strategic & researchoriented approach. Strong knowledge in RESTful web services. Basic knowledge of Ticket management Systems, SLA's, etc.
Minimum 2 to 4 Years of experience in integration of payment gateway, API's & other payment stacks.
· Lead merchants through QA ...