Urgent job opening for Floor manager for lead Jewellery company for Guwahati

Job Description:

🧳 Experience Required: Minimum 4 years in Retail / Jewellery showroom floor operations
🗣 Language Requirements:

• English & Hindi: Fluent

• Assamese: Intermediate level (conversational)

Key Responsibilities:

• Supervise daily floor operations and ensure smooth customer flow and service

• Coordinate with sales staff to maintain high service standards and customer satisfaction

• Monitor product displays, cleanliness, and showroom presentation

• Address and resolve customer issues or concerns professionally and efficiently

• Support inventory checks and stock organization on the floor

• Train and guide junior staff on sales etiquette, grooming, and showroom protocols

• Assist in achieving daily and monthly sales targets through team coordination

• Ensure adherence to security protocols and loss prevention practices

Candidate Profile:

• Minimum 4 years of relevant experience in retail, preferably in jewellery, luxury retail, or lifestyle segments

• Strong communication, leadership, and customer-handling skills

• Presentable and confident with a proactive attitude

• Ability to manage floor staff and handle high-pressure, fast-paced retail environments

• Willingness to work on weekends and festive seasons as per business requirements