FLOOR SUPERVISOR LOGISTICS INDUSTRY - SILTARA , CHHATTISGARH
1 Nos.
112669
Full Time
2.0 Year(s) To 3.0 Year(s)
1.80 LPA TO 3.00 LPA
Logistic/Freight/Courier
Diploma - Electrical; Diploma - Mechanical
Job Description:
A Floor Supervisor oversees daily operations on a specific area (like a retail floor, hotel floor, or call center floor) ensuring smooth workflow, employee performance, and customer satisfaction. They are responsible for leading and motivating a team, maintaining standards, and addressing issues to optimize efficiency and productivity.
Here's a more detailed breakdown of the responsibilities:
General Responsibilities:
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Supervising and Leading Teams:Floor Supervisors manage and motivate a team of employees, providing guidance, delegating tasks, and monitoring performance.
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Ensuring Operational Efficiency:They ensure that daily tasks are completed effectively, maintain a smooth workflow, and address any operational issues that arise.
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Maintaining Standards:Floor Supervisors uphold company policies, procedures, and standards for customer service, product quality, and safety.
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Customer Service:They address customer concerns, handle complaints, and ensure a positive customer experience.
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Inventory Management:In retail settings, they may oversee inventory, ensuring proper stocking and organization.
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Training and Development:They may be involved in training new employees and providing ongoing coaching to existing staff.
Specific Duties:
- Assigning tasks and responsibilities: Allocate work based on employee skills and experience.
- Monitoring employee performance: Provide feedback, conduct performance reviews, and identify areas for improvement.
- Addressing employee concerns: Resolve conflicts, answer questions, and support team members.
- Enforcing company policies: Ensure adherence to established rules and regulations.
- Managing customer interactions: Handle complaints, resolve issues, and ensure customer satisfaction.
- Opening and closing procedures: May be responsible for opening or closing the location and securing the premises.
- Maintaining a safe and clean environment: Ensure the work area is safe, organized, and clean.
- Reporting and communication: Communicate with management and other departments to address issues and improve operations.
Skills and Qualifications:
- Leadership and management skills: Ability to motivate, guide, and supervise a team.
- Communication skills: Ability to communicate effectively with employees, customers, and management.
- Problem-solving skills: Ability to identify and resolve issues quickly and effectively.
- Organizational skills: Ability to prioritize tasks, manage time, and maintain an organized workspace.
- Customer service skills: Ability to provide excellent customer service and handle complaints professionally.
- Product knowledge: Familiarity with products, services, and procedures relevant to the specific industry.
- Technical skills: Depending on the industry, may require basic computer skills or knowledge of specific equipment.
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - NAMRATA
Number - 9109999660
Mail id - namrata@vinayakjob.com
Company Profile
A goods transport enterprise that has strived since 1994, to cater to and satisfy the complex industrial and commercial requirements of expanding economy and make the vast country seem smaller. The name with its acronym, OBC has become synonymous sign of the Indian transport industry. This entails insights into grooming managerial resources and streamlining manpower, setting standard in quality and fostering assurances of service.
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