Hiring Process Trainer for a web and mobile applications IT Company

Job Description:

• Identify and assess the training needs of the organization through consultation with managers

• Review and interpret existing process documentation (SOPs, flowcharts, guidelines) to ensure training materials reflect the most current procedures and best practices.

• Conduct dynamic and interactive training sessions for diverse audiences, including new hires, existing employees, and cross- functional teams, using various modalities 

• Monitor the application of learned processes post-training and provide constructive feedback to employees to reinforce correct procedures.
• Conduct refresher training sessions to support performance improvement and compliance
• Collaborate with process owners to recommend and implement improvements to processes and workflows.
• Develop and administer effective assessment methods to measure knowledge retention and the effectiveness of training programs.
• Foster a culture of continuous learning, process discipline, and knowledge sharing across the organization.

Skill Requirement

• Minimum of 3 years of progressive experience in a dedicated training role, preferably as a Process Trainer within an IT or product-based software development company.
• Strong knowledge of process documentation, instructional design, and adult learning methodologies
• Proficiency with training tools, LMS platforms, and Microsoft Office
• Exceptional verbal and written communication skills, with the ability to articulate complex technical and procedural concepts clearly and concisely to diverse audiences.
• Proven ability to deliver engaging, interactive, and impactful training sessions.
• Strong analytical capabilities to evaluate training effectiveness, identify trends, and recommend process improvements.
• Proactive and solutions-oriented approach to identifying and addressing training or process-related challenges.
• Ability to thrive in a fast-paced, dynamic IT environment and adapt to evolving business processes, technologies, and training requirements.

Qualification: B.E. / B.Tech. / BCA / MCA / M.Tech