Service Engineer

Job Description:

Service Engineer
Experience: 4–5 years
Location: UK/European Region (extensive travel required)
About Modtech
Modtech – World Leader in Investment Casting & Automation Solutions
For over three decades, Modtech has established itself as a global leader in investment
casting and automation solutions. Today, we are one of the largest exporters of special-
purpose machines and accessories for IC units, with an installation base in more than 45
countries, including the UK, France, Germany, Japan, and the USA.
At Modtech, continuous innovation and improvement drive us to deliver equipment that
integrates the latest technologies, is easy to operate, and ensures low maintenance costs. As
industries evolve, we empower our customers to adopt smarter systems and infrastructures,
transforming business processes across foundry, investment casting, and manufacturing
industries.
�� Learn more: www.modtechworld.com

Job Description
We are looking for a skilled and customer-oriented Service Engineer to join our global
service team. The role involves providing technical support, installation, and
troubleshooting for our advanced IC products. The ideal candidate will bring strong
technical expertise, problem-solving skills, and a passion for delivering excellent customer
service.
Key Responsibilities
 Perform on-site installation, commissioning, and maintenance of IC products.
 Diagnose, troubleshoot, and resolve technical issues efficiently.
 Deliver technical training and support to clients.
 Maintain accurate records of service activities, reports, and customer interactions.
 Ensure customer satisfaction through professional and timely service delivery.
 Collaborate with sales and engineering teams to address customer requirements and
recommend product improvements.
Requirements
 Bachelor’s degree in Engineering (Electrical, Mechanical, Mechatronics, or related
field).
 4–5 years of proven experience as a Service Engineer, preferably in a similar
industry.

 Strong technical knowledge and hands-on experience with hydraulics, electrical
systems, and pneumatics.
 Excellent troubleshooting and problem-solving abilities.
 Ability to work independently and manage tasks effectively.
 Strong communication and interpersonal skills.
 Willingness to travel extensively within the UK/European region.
 Fluency in English (knowledge of additional European languages is an advantage).