1225 Job openings found

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

Job Title: Customer Service Manager Grade: Division/Department: Profile Division Work Location: Kanpur Total Work Experience: 8 – 10 years Age /Gender Preference (if any): Male Travel Required: Yes Reports to (Title of Manager): GM EDUCATION QUALIFICATION: BTech/Engineer OTHER PROFESSIONAL COURSES/CERTIFICATION (if required): CRM, Data Analytics DUTIES AND RESPONSIBILITIES: Job Summary: To ensure the highest level of customer satisfaction by overseeing and optimizing ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

Job Title: Bodyshop Manager – Accident Repair (Passenger Vehicles) Location: [KANPUR]Department: Bodyshop/Accident RepairJob Type: Full-time Job Summary: The Bodyshop Manager is responsible for overseeing all operations of the bodyshop, specifically focused on the accident repair and restoration of passenger vehicles. This role involves managing staff, ensuring the highest quality of repairs, meeting customer ...

We are having an urgent opening for the position of Customer Relation Executive for a reputed company in the Mumbai (Prabhadevi/Lower Parel).  Roles & Responsibilities – Role Overview: As a Customer Relationship Executive (CRE) in the automobile industry, youwill serve as the primary point of contact between the dealership/service center and customers.Your role will involve building ...

As a Branch Manager in the automotive sales sector, you're responsible for overseeing all aspects of a branch's sales operations, including leading the sales team, achieving sales targets, managing inventory, ensuring customer satisfaction, and implementing strategies to maximize profitability.    Key Responsibilities: Sales Leadership & Team Management: Lead and motivate the sales team to achieve ...

Roles and Responsibilities: Customer Relationship Management (CRM): Client Interaction: Maintaining relationships with key clients and stakeholders, addressing inquiries related to work orders, pricing, product specifications, and delivery timelines. Understanding Customer Needs: Gathering detailed customer requirements (designs, materials, sizes, quantities, deadlines) to create accurate work orders. Negotiation: Engaging in negotiations related to prices, quantities, and ...

Hiring for Hotel Operation Manager in Aurangabad Maharashtra for the upcoming Hotel  Experience: Min 6 Years in relevant field Candidates Profile : Exposure in maintaining departmental standards, planning, and organizational skills, communication skills including good listening skills. A consistent performer with a proven track record of increasing revenues and streamlining workflow. Experienced in Planning, Supervising ...

Job Description Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level Identify patterns, trends, and key drivers ...

  Customer Relationship Management: Implement and manage CRM software to track customer interactions and data throughout the customer lifecycle. Coordinate and collaborate with sales, marketing, and customer service teams to ensure effective customer communication and satisfaction. Develop strategies and initiatives to improve customer retention and loyalty. Lead Data Management: Maintain and update customer databases, ensuring accuracy ...