1090 Job openings found

Job Description: Customer Relationship Manager for Online Optical Business   Position: Customer Relationship Manager Location: Brabourne Road, Kolkata Type: Full-time / Contract   Overview:   We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of ...

Job Overview: The Customer Relationship Manager (CRM) will be responsible for managing customer interactions and resolving issues related to billing, escalations, and overall customer satisfaction (CSAT). The role involves working closely with various internal teams, ensuring timely billing processes, handling customer complaints, and continuously improving the customer experience to maintain high ...

Customer Relationship Manager - JD     Job Description: Customer Relationship Manager for Online Optical Business   Position: Customer Relationship Manager ________________________________________ Overview:   We are an online optical business committed to providing high-quality eyewear and exceptional customer service. Our platform allows customers to browse and purchase prescription glasses and sunglasses all from the comfort of their home. We ...

Position Overview: The Head of Customer Support will lead and manage the customer support operations, ensuring the highest level of customer satisfaction. This role involves strategic planning, team management, and developing customer support processes that align with the company's goalsand values.Key Responsibilities:1. Leadership and Strategy:o Lead the customer support team ...

About the Role: We are seeking a dynamic and experienced Customer Support Manager to lead our customer support team. The ideal candidate will have a proven track record in managing large-scale customer support operations and a deep understanding of customer service best practices. This role requires a strong analytical mindset to ...

We are having an urgent opening for the position of Customer Relation Executive for a reputed company in the Mumbai (Prabhadevi/Lower Parel).  Roles & Responsibilities – Role Overview: As a Customer Relationship Executive (CRE) in the automobile industry, youwill serve as the primary point of contact between the dealership/service center and customers.Your role will involve building ...

Roles and Responsibilities: Customer Relationship Management (CRM): Client Interaction: Maintaining relationships with key clients and stakeholders, addressing inquiries related to work orders, pricing, product specifications, and delivery timelines. Understanding Customer Needs: Gathering detailed customer requirements (designs, materials, sizes, quantities, deadlines) to create accurate work orders. Negotiation: Engaging in negotiations related to prices, quantities, and ...

Job Title: Bodyshop Manager – Accident Repair (Passenger Vehicles) Location: [KANPUR]Department: Bodyshop/Accident RepairJob Type: Full-time Job Summary: The Bodyshop Manager is responsible for overseeing all operations of the bodyshop, specifically focused on the accident repair and restoration of passenger vehicles. This role involves managing staff, ensuring the highest quality of repairs, meeting customer ...

Job Description Implement a customer experience vision and strategy that aligns with our company’s mission and values. Champion the voice of the customer and drive a customer-centric mindset at every level Collect, analyze, and interpret NPS data of 811 customers to evaluate customer sentiment and satisfaction level Identify patterns, trends, and key drivers ...

  Customer Relationship Management: Implement and manage CRM software to track customer interactions and data throughout the customer lifecycle. Coordinate and collaborate with sales, marketing, and customer service teams to ensure effective customer communication and satisfaction. Develop strategies and initiatives to improve customer retention and loyalty. Lead Data Management: Maintain and update customer databases, ensuring accuracy ...