Premier Road Carriers Ltd.

Job Description:

Roles & Responsibilities :

1. HR Strategy & Process Excellence

• Develop and implement HR strategies, policies, SOPs, and people practices.
• Improve HR processes across 35+ branches, ensuring consistency and timely execution.
• Strengthen KRAs, KPIs, performance structures, and appraisal systems.

2. Recruitment & Talent Acquisition

• Lead end-to-end recruitment for PRC across Operations, Accounts, Billing, Logistics, Tracking, and Admin roles.
• Build a strong network within the logistics/transport industry for faster hiring.
• Implement structured hiring processes, job descriptions, and candidate pipelines.
• Ensure joining happen on schedule with zero follow-ups required from leadership.

3. Team Leadership

• Mentor and guide the HR Executive, improving speed, accuracy, and ownership.
• Ensure tasks are completed without need for repeated follow-up.
• Drive a culture of accountability and continuous improvement within the HR team.
• Oversee all onboarding coordination in partnership with the HR Team.
• Ensure timely creation of employee files, HRMS setup, policy communication, and smooth joining experience.

4. Performance Management

• Drive the annual and quarterly performance review cycles across all departments.
• Support department heads in setting KRAs, KPIs, and performance expectations.
• Analyze performance data to support increment and promotion decisions.

5. HR Budgeting

• Prepare HR budgets relating to hiring, training, celebrations, and welfare.

6. Employee Relations & Satisfaction

• Build credibility for HR at branch level with timely support and communication.
• Improve employee satisfaction through structured feedback systems.
• Build strong connect with employees and act as a trusted point of contact for concerns.
• Resolve interpersonal issues, branch-level disputes, and HR-related grievances with fairness, sensitivity, and timely follow-through.
• Implement monthly/quarterly pulse surveys and track actionable outcomes.

7. Culture & Employee Experience

• Drive culture-building initiatives across branches in collaboration with Employee Experience Partners.
• Lead programs such as Thank You Thursdays, pulse surveys, engagement activities, and feedback loops.
• Support the rollout of values-based engagement initiatives and ensure PRC’s culture is visible and practiced at branch level.
• Track employee experience metrics and implement actions to improve overall satisfaction and workplace environment.

8. Onboarding & Offboarding

• Design and deliver structured induction programs that align new employees with PRC’s processes, workflows, and expectations.
• Oversee the complete offboarding cycle — exit interviews, documentation, handover process, clearance, F&F coordination, and exit trend analysis.

9. HRMS & Data Management

• Take ownership of Spine HRMS usage, data accuracy, and reporting.
• Analyse HRMS data (attendance, leave, punctuality, attrition, overtime, branch trends) and convert insights into actionable recommendations for management.
• Improve the usage of HRMS by branches and HR team through training, audits, and monthly checks.
• Train team members to use the HRMS effectively and independently.

10. Payroll, Compliance & Documentation

• Oversee payroll processing accuracy through the HR Executive.
• Ensure all HR documentation (letters, policies, employee files) meets audit and compliance standards.
• Strengthen adherence to labour laws, Shops & Establishments requirements, and statutory compliances.

11. Training & Development

• Identify skill gaps and create a training calendar for the organization.
• Coordinate internal/external training, including system training (G-Suite, LinkedIn).
• Track training effectiveness and improvements.

Key Interfaces :

 External Interfaces:·

• Recruitment agencies
• Industry groups & associations (Logistics, Transport)
• Training partners
• Compliance consultants
• Statutory bodies (as required)

 Internal Interfaces:·

• All Branch Managers
• All Department Heads
• Employee Experience Partners (EEPs)
• Senior Management
• HR & Admin Team
• All employees

Desired Experience

• 6–10 years of HR experience
• Prior experience in logistics, transport, supply chain, or manufacturing preferred
• Experience in leading HR operations across multi-location setups