Client Relations and Business Acquisition

Job Description:

Key Responsibilities / Accountability
• Client Pitching & Proposal Development
Lead client pitches across formats – digital, experiential, and integrated—by developing compelling
proposals, presentations, and communication strategies that align with client objectives and business
KPIs.
• End-to-End Client Servicing
Own the client journey from brief to execution, ensuring seamless coordination with internal teams
(creative, ops, content, finance) and acting as a trusted point of contact for all client communication.
• Business Development & Growth Support
Support leadership in identifying new business opportunities, preparing pitch materials, and contributing
to BD meetings, RFP responses, and pipeline development.
• Account Management & Relationship Building
Drive post-conversion account ownership, including feedback management, campaign reviews, and
continuous engagement aimed at retention and account mining.
• Cross-Functional Project Coordination
Work closely with internal teams to ensure timely, profitable, and high-quality execution of projects.
Facilitate clear briefings, timelines, resource planning, and solution escalation if needed.
• Market Intelligence & Competitive Benchmarking
Stay updated on industry trends, competitor activities, and evolving client expectations to proactively
tailor offerings and position NeoNiche as a strategic partner.

• Client Onboarding & Documentation Compliance
Oversee smooth onboarding of new clients by ensuring timely documentation, SLA sign-offs, internal
brief alignment, and CRM updates for future tracking and reference.
Required Qualifications & Experience Required Skills & Competencies
● Graduate in Marketing, Communications, or
Business Management; MBA preferred
● 7- 10 years of experience in client servicing,
business development, or strategic partnerships
within the event/marketing/experiential
domain
● Proven success in managing accounts, leading
pitches, and coordinating project execution
across verticals

● Excellent communication, presentation, and
client negotiation skills
● Strong storytelling and proposal-writing ability.
● Commercial acumen and ability to balance
client satisfaction with profitability
● Solution-oriented, calm under pressure, and
highly organized
● Collaborative team player with leadership drive
and growth mindset
● Ability to multi-task and manage shifting
priorities in a dynamic environment