We are hiring for Training Lead for airline catering Industry

Job Description:

Title: Training Lead

Reporting Matrix: Reporting to the Business Head

Grade: E5 / E6

Function: Human Resources - Learning & Development

Job Family: Corporate Talent Management

JD -

• Develop and manage the corporate training calendar aligned with business objectives.
• Standardize service and culinary practices across Healthcare, Education, and Corporate Dining segments.
• Design and deliver training modules for kitchen operations, wellness & nutrition, and specialized menus (Gluten-free, Vegan, Keto, Jain).
• Oversee onboarding and induction programs for new associates.
• Implement food safety training programs (HACCP / ISO 22000) for kitchen and unit staff.
• Design soft skills and customer experience training for workplace dining environments.
• Manage the Learning Management System (LMS) and track training effectiveness across locations.
• Conduct training audits and mentor unit training coordinators to ensure consistent training delivery

Major Areas of Responsibility

• Strategic training design and standardization
• Digital and tech-integrated service training
• Wellness and nutritional menu education
• Food safety and HACCP compliance training
• Corporate induction and culture building
• Sustainability and CSR training initiatives
• LMS management and ROI analytics
• Unit-level trainer mentoring and auditing

Qualifications and Experience

• Master’s degree in HR, MBA, or a Graduate of a premium Hotel Management Institute (IHM)
• Must possess a minimum of 8–10 years of experience in Learning & Development specifically within 5-Star Hotel environments.
• Certified Trainer (Train-the-Trainer) with exposure to modern instructional design and digital learning platforms.
• Previous experience in a multi-unit corporate office role is highly preferred.

Language Proficiency

Should be fluent in both English, Hindi and preferably Marathi

IT Knowledge

• Mastery of Learning Management Systems (LMS) and e-learning authoring tools.
• Advanced MS Office (PowerPoint for high-impact training decks and Excel for analytics)

Travel

Should be flexible to move within the company according to requirement and for personal growth.