Area Manager - Alternate Channels LAP Mumbai, Indore, Jabalpur

Job Description:

• Profitability Management - Maintaining & optimizing profitability for the branch

• Target setting & management – Monitoring branch targets in numbers & volumes

• Portfolio quality management - through superior underwriting, working closely with collections • Cost management – managing all branch operating costs including cost of acquisition, operations etc.

• People management – Motivating team, handling HR & administration function of the branch

• Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Business

• Achieve contributed value targets set for the branch

• Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds

• Provide superior customer experience

• Manage TAT’s on credit & processing