Sales and Business Development Manager
Job Description:
The Role We are looking for a proactive, commercially driven Sales & Business Development Manager to generate new business, convert incoming enquiries and build strong client and industry relationships. This is primarily a sales and business-development role, combining outbound lead generation, inbound enquiry conversion, client relationship management and coordination with the operations team. The person will work directly with the founders and take ownership of the sales process from the first enquiry through booking and event delivery
Key Responsibilities
- Business Development & New Client Acquisition ● Proactively identify and generate new business opportunities across weddings, social events, corporate events and accommodation.● Build relationships with wedding planners, event agencies, corporate clients, referral partners and other relevant industry contacts. ● Develop a pipeline of prospective clients and follow up consistently to generate bookings. ● Reconnect with prospective clients and business contacts to develop future opportunities. ● Represent BBG professionally in client and industry interactions.
- Enquiry Management & Sales Conversion ● Handle incoming enquiries received through telephone, WhatsApp, social media, website and other channels. ● Understand client requirements, qualify leads and recommend suitable venue, event and accommodation options. ● Arrange and conduct venue site visits. ● Prepare and share proposals, quotations and packages in coordination with the founders and operations team. ● Follow up on enquiries, negotiate within approved commercial guidelines and drive bookings to closure. ● Maintain accurate records of enquiries, follow-ups, proposals, bookings and lead sources.
- Client Relationship Management ● Act as a key point of contact for clients from initial enquiry through event execution. ● Ensure timely communication and a professional client experience. ● Coordinate client requirements with BBG's internal operations team and approved external vendors. ● Proactively address client concerns and ensure commitments are communicated clearly to the relevant teams. ● Build relationships that encourage repeat business, referrals and long-term partnerships.
- Room & Accommodation Sales ● Generate and convert enquiries for individual stays, group accommodation and event-related room bookings. ● Identify opportunities to increase room occupancy through corporate, group and event-related business. ● Coordinate room availability, packages and guest requirements with the operations team.
Candidate Profile ● Approximately 3–6 years of relevant experience in sales, business development or client relationship management. ● Experience in hospitality, hotels, banquets, weddings, events or premium customer-facing businesses will be an advantage. ● Demonstrable ability to generate leads, develop relationships, follow up and close business. ● Excellent communication, presentation, negotiation and interpersonal skills. ● Commercially aware, organised, proactive and comfortable taking ownership. ● Proficient in everyday digital tools, email, WhatsApp Business, Google Workspace and spreadsheets. ● Graduate preferred; candidates with a relevant professional qualification or strong demonstrable sales experience will also be considered. ● Fluency in English and Hindi; Bengali will be an advantage.
Performance Expectations Performance will be assessed on: ● New qualified business opportunities generated. ● Conversion of incoming enquiries into confirmed bookings. ● Booking value and revenue generated across events and accommodation. ● Development of productive planner, corporate and referral relationships. ● Follow-up discipline, responsiveness and client satisfaction.
Reporting & Work Structure ● Full-time, primarily on-site role at Bishnu Bijoli Garden, Kolkata. ● Reports directly to the founders. ● Works closely with the Operations, event planners and the wider BBG team to execute events. ● This is a hands-on role in a growing, founder-led business. We value initiative, accountability, collaboration and the ability to work across teams.
Company Profile
Located in Kolkata, this premier event venue offers a versatile space suitable for a range of occasions, from intimate gatherings to grand celebrations. With a capacity to accommodate up to 1,500 guests, the venue features a 10,000-square-foot pillarless banquet hall and a picturesque lawn, complemented by premium décor and gourmet catering services.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.