Sr Manager Marketing - Mumbai (Lower Parel)

Job Description:

Job Title / Position           : Sr Manager Marketing

Job Location                      : Mumbai (Lower Parel)

Experience                         : Minimum 6 years of relevant experience

Qualification                      : B.E. / B.Tech in Mechanical, Production, Metallurgy, Electrical Engineering

Salary Budget                    : 12 to 15 LPA


KEY RESPONSIBILITIES
1. Business Development: Identify and approach transformer manufacturers, their vendors, and potential customers for the
sale of MS, CS, and SS sheets and plates to achieve assigned sales targets.

2. Customer Development: Develop new customers and strengthen relationships with existing customers through regular
visits, calls, emails, and business meetings.

3. Enquiry Handling: Receive and analyse customer enquiries, understand material specifications, grades, dimensions,
quantities, and delivery requirements, and clarify technical or commercial queries.

4. Pricing and Quotation Preparation: Prepare competitive quotations based on prevailing steel market rates, costing,
margins, freight, taxes, and applicable commercial terms, ensuring timely submission and necessary approvals.

5. Quotation Follow-up: Follow up on submitted quotations, understand customer feedback, negotiate where appropriate,
and convert enquiries into confirmed orders.

6. Negotiation and Order Closure: Negotiate prices, payment terms, credit periods, and delivery schedules within approved
limits to secure orders while maintaining profitability.

7. Order Processing: Verify customer purchase orders against approved quotations and coordinate with Purchase, Stores,
Planning, Accounts, and other relevant departments for smooth order execution.

8. Delivery Follow-up: Monitor material availability, processing, dispatch, and delivery schedules, ensuring timely
communication with customers regarding order status.

9. Payment Collection: Follow up on outstanding and overdue payments in coordination with the Accounts Department to
ensure timely collection as per agreed credit terms.

10. Customer Complaint Handling: Coordinate with Quality, Stores, and other relevant departments to resolve customer
complaints related to material quality, specifications, short supply, or damage.

11. Market Intelligence: Monitor steel price movements, competitor pricing, customer demand, industry trends, and new
business opportunities in the transformer sector.

12. Lost Order Analysis: Analyse reasons for lost orders, including pricing, quality, delivery, and commercial terms, and
recommend measures to improve order conversion.

13. Sales Target Achievement: Achieve assigned sales, business development, and collection targets while focusing on
profitable growth and customer retention.

14. CRM and Sales MIS: Maintain updated records of enquiries, quotations, customer interactions, follow-ups, and orders
in the CRM system. Prepare periodic sales reports, forecasts, and performance updates for the Marketing Head.

15. Cross-Functional Coordination: Coordinate with internal departments to ensure accurate customer commitments,
timely order execution, effective issue resolution, and customer satisfaction.