Quality Analyst
1 Nos.
33455
Full Time
1.0 Year(s) To 3.0 Year(s)
3.00 LPA TO 4.00 LPA
ITES / BPO / KPO / Customer Service / Operations
ITES/BPO/KPO
Job Description:
Key Responsibilities
- Call quality monitoring.
- Providing Feedback to DGE.
- Generating daily, weekly & monthly Quality Reports.
- Upgradations of business processes.
- Formulating Assessment Program.
- Monitoring changing trends.
- Drawing feedback and checking quality of maintenance.
- Keeping track of latest industry trends.
- Creation of evaluation program.
Requirements:
- Min 01 years’ relevant experience.
- Excellent Communication Skills.
- Proficient in MS-Excel.
- Excellent Internet Research & Computer skills.
- 7 QC tool knowledge preferred
Company Profile
The company is a premier B2B lead & demand generation company that strategizes & empowers businesses globally to drive their --- & marketing efforts.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.