1 Opening(s)
3.0 Year(s) To 6.0 Year(s)
Not Disclosed by Recruiter
Key Roles & Responsibilities:
Quality Analyst will be to monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales.
Key Requirements –
Education & Certificates : Must be ...
1 Opening(s)
5.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 12.00 LPA
Team Manager-Outbound Customer Care - CLCM
Job Title : VC-Team Mgr-Outbound Customer Care
Business Unit (PA) : Virtual Care
Team : PhoneBanking Care
Reports to (job) : State Head / Unit Head
Location of role : Pan India
Job Fn : Service
Role Type: Supervisory Role
No of direct reportees: 12
Travel Required: No
Job Purpose
Responsible for managing a team ...
1 Opening(s)
6.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Job Description :
The candidate should have good hands-on experience on MS team’s administration
And knowledge/hand-on experience on Cisco WebEx Unity
Voice projects handling experience
Troubleshoot user call quality problems using advanced diagnostic troubleshooting toolset and Call Quality Dashboard.
Access and manage all reports in the Microsoft Teams admin centre as per business requirements.
Provision, manage, ...
2 Opening(s)
1.0 Year(s) To 8.0 Year(s)
0.00 LPA TO 7.00 LPA
Job Description
Job Title: Process Associate - Voice Collections
Reporting To: Team Leader
Job Description
•Contact customers daily in manual environment to communicate account receivable status. • Meet required productivity metrics, i.e. call volume levels, contacts made, payment promises secured, Amount collected etc. • Meet required criteria for call quality standards. ...
4 Opening(s)
1.0 Year(s) To 2.0 Year(s)
1.00 LPA TO 2.00 LPA
Job Location-Astute Group,Kothrud, Pune.
Required Skill- Good Communication Skill, Knowledge about AHT/Fetal Call.
Computer Knowledge- Excel/Vlookup/Pivot/Formulas etc
Education- 12th Pass/ Graduate...
Languages- Marathi/Hindi/English
Experience- 06 Month Above……
Salary Range- 18K and above.
International BPO continues to attract talent looking for the
quality of life offered in terms of handsome salary ,
work-life balance & only 5 working days in week
Excellent Communication ...
1 Opening(s)
7.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 12.00 LPA
Manage a team of VRMs by driving business agendas and support activities required to facilitate business
Lead from the front by taking calls and imparting on the job exposure / training to VRMs in handling important clients and concluding the transaction online
Monitor the Call records and listen to live calls via. ...
3 Opening(s)
7.0 Year(s) To 10.0 Year(s)
11.00 LPA TO 12.00 LPA
KEY RESPONSIBILITIES
Digital Customer Engagement
Call Quality Audit of digital calls taken by respective team members.
Ensuring quality in Digital calls and responsible for Call Quality Scores.
Reduction in CXO escalation / Service Grievance
13M & 25M Persistency
Driving 0-60-day collection by calling the customers / sellers
Driving 0-90-day collection by calling the customers / sellers
Creating visibility ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
15.00 LPA TO 18.00 LPA
Position: Area Business Manager (B2B sales)
Location: Ahmedabad
Experience: 10 - 15 Years
Industries: Hardware/Networking
Responsibilities:
Management:
understand customer business, assess business potential, and manage customer complaints and deal closure.
Maintain healthy pipeline of validated prospects.
Coverage Plan with timelines: accounts, horizontal within an account including CIO, pitching all product ...
1 Opening(s)
1.0 Year(s) To 5.0 Year(s)
2.00 LPA TO 5.00 LPA
Job Description:
The Solar Sales Engineer will be responsible for site survey and identifying, classifying, and
contacting prospects.
The Solar Sales Engineer will be responsible for following:
Conduct a physical site survey using a variety of company provided tools and
equipment
Fill out site surveying sheets needed by the Engineering Department to produce
permit-ready documents and reporting ...
2 Opening(s)
3.0 Year(s) To 7.0 Year(s)
2.00 LPA TO 6.00 LPA
Ensure customer delight at all level to improve CSI result.2. Monitor Pickup & drop activity on daily basis.3. Monitor daily calling and appointment taken, appointment turnup and individual CRE performance.4. Monitor PSF complaint and counter measures to avoid dissatisfaction.5. Home visit to critical customer. Conduct customer meet as per HMIL ...