Team Leader Operations

Job Description:

Eligibility Criteria

• Looking to manage International B2B process
• Ready to work in flexible shifts.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills, with the ability to communicate with and relate to all levels both within and outside the organization.
• Should be dynamic, energetic, assertive besides excellent communication and presentation skills

Key Responsibilities

• Ensure completion of sales Process in place and Productivity.
• Ensures that company’s everyday activities run smoothly
• Keep a track of how efficiently and effectively the organization is operating.
• Determine staffing requirements, and interview, hire and train new employees
• Should have experience in handling team of 20 RA’s
• Responsible for Performance management
• Meeting the targets aligned
• Quality Check of Team Members Performance and Share Feedback accordingly.
• To Provide Training to New Joiners as Required.
• To Supervise Team Adherence and Compliance are as per the Policies.
• Preparation of Productivity and Performance Reports of the Team

Desired Profile / Criteria / Skills :

US Shift

Team handling Role

5 Day Working