IAM Business Analyst

Job Description:

Job Summary

The IAM Business Analyst is responsible for managing work intake – capturing requirements for new work, tracking work in progress, partnering with engineering/development and architecture resources when required and completing configuration in the Quest One Identity Manager tool to onboard applications. The IAM BA will also support the team in a data analyst role, collecting data from various sources to find the answers to questions, monitor system/user health through dashboards and provide ad-hoc reporting to end users.

Principal Accountabilities

• Application Onboarding:

o    work intake, requirements gathering, initiative scoping, tracking.

o    Configuration of applications into the IAM service catalog for request, configuring the application in Okta SSO when applicable

• Data Analysis: provide team analysis of varying data sets to support or change working assumptions or to generate ad-hoc reports for end users and auditors
• Status reports: provide regular summary of accomplishments and work outstanding

Technical Skills

• String Data Analysis/visualization skills – significant experience using Excel and a visualization tool such as Tableau or PowerBI
• Familiarity with diagraming techniques to outline business processes (e.g. UML, Swim Lane, Sequence Diagram)

Soft Skills

• Ability to interact with a wide variety of business users, both technical and non-technical, to build and maintain relationships.
• Ability to translate discussions with business stakeholders into clearly documented requirements
• Exceptional verbal, written and interpersonal skills

Education and Experience Requirements

• Bachelor’s degree minimum
• Experience working as a Business Analyst within a regulated environment (2+ years)
• Experience working as a Business Analyst (5+ years)
• Experience working with an Identity and Access Management (IAM) tool (3+ years). Dell/Quest One Identity Manager preferred
• Experience configuring applications for request in an IAM tool (2+ years). Dell/Quest One Identity Manager preferred.
• Experience with Single Sign-On, configuring applications for SSO (1+ year). Commercial product such as Okta or Ping preferred
• Experience using a data analysis tool such as Excel or R (3+ years) and visualization tool such as Tableau or Power BI (1+ year)
• Ability to extract data from a SQL or LDAP store with limited assistance
• Experience working with a Software Development Lifecycle (SDLC) framework, describing documentation requirements and gates through the development process