Senior Manager / Manager- IT Operations (IT service delivery and SLA Compliance)
1 Nos.
44443
Full Time
8.0 Year(s) To 12.0 Year(s)
18.00 LPA TO 20.00 LPA
IT Infrastructure & IT Security / Support
Legal/Law
B.Tech/B.E. - Computers
Job Description:
Designation – Senior Manager / Manager
Location – Any
Job deliverables –
- Responsible for overall end user service delivery and SLA Compliance.
- Promptly respond and resolve incidents reported via email / phone with top prioritization given to senior members of the firm.
- Need technically strong candidate has hands-on experience in desktop, laptops, printer, audio-video conferencing, and network with team-leading skills.
- Should have experience in Daily/Weekly Reporting and Team Management skills.
- Implement effective IT security applications on systems to ensure the security of data in coordination with the other IT team members.
- Periodic review with end user vendors and negotiate pricing of capital expenses.
- New technology evaluation of laptops, printers, end user applications.
- Good organizational and time management skills. Excellent communication and leadership skills
- Supports initiatives that ensure product profitability by maintaining high customer satisfaction per firm standards
Company Profile
One of the best corporate law firms in India, provides top commercial legal advice and services. Founded in 2000, it has become one of India's, It is a law firm based in India. It has over 300 lawyers across four offices in Bangalore, Mumbai, New Delhi and Gurgaon.
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