Associate Regional Director

Job Description:

Role & Responsibility:

- Ability to manage outbound B2B call center for Motor Insurance 
- Drive cost of acquisitions as per the budgets defined
- Drive sales
- Responsible for delivering results against a defined scope of work that includes Profitability, Performance Reporting, Quality Management, and target achievement
- Responsible for efficient recruiting, training, recognition, workflow patterns, performance standards, and staffing levels
- Deliver Operational effectiveness through People engagement, Robust Review Mechanism, Governance with internal teams
- Responsible for Call center strategy, monthly business target planning, execution and delivery
- Manage business units through strategy planning, relationship management & timely initiatives
- Manage various compliance

Desired Candidate Profile :

-  Motor Insurance experience / Start up Experience
- Maturity to handle the team
- Should be able to take responsibility of monthly numbers and deliver the same
- Understand and align with the company policies
- Maintain highest level of business hygiene
- Strategize and constantly innovate (if situation demands)
- Should be aware of the market developments