72 Job openings found

Role/ Job Title: Product Sales Lead-Cross SellFunction/ Department: Cross SellKey / Primary Responsibilities -  Manage Outbound Call Center who is responsible to generate business for Cross Sell ofvarious products. Generate interest of customers who are pre-approved for Bank’sfinancial services through call center. Understand call center management along with strong knowledge on the mechanism ...

Job Title: Process Trainer - Call Center/Back Office Operations Job Overview: We are currently seeking an experienced and detail-oriented Process Trainer to join our team. The ideal candidate will play a crucial role in ensuring that our call center and back-office teams are well-trained on operational processes, procedures, and systems. If you ...

Job Title: Process Trainer - Call Center/Back Office Operations Job Overview: We are currently seeking an experienced and detail-oriented Process Trainer to join our team. The ideal candidate will play a crucial role in ensuring that our call center and back-office teams are well-trained on operational processes, procedures, and systems. If you ...

Job Title: Team Leader - Operations   Job Overview:   We are seeking an experienced and dedicated professional to join our team as a Team Leader for Call Center and Back Office Operations. The ideal candidate will have a strong background in managing both call center and back-office processes, ensuring operational efficiency, and leading ...

Job Title: Soft Skills Trainer - Call Center/Back Office Operations Job Overview: We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communication and interpersonal skills of our customer support representatives and back-office personnel. The ideal candidate will have a ...

Primary Role Description: - To manage a team of telesales To ensure that conversion targets are met on a monthly basis To be responsible for the management of direct reports, one to one reviews and performance reviews Responsible for sales targets through Inbound and outbound sales To work closely with the marketing and product team ...

Job Title: RTA Analyst (Real-Time Analyst) Location: Gurgaon Job Type: Full-Time Reports To: Real-Time Analyst (RTA)  Job Summary: The RTA Analyst, also known as a Real-Time Analyst Analyst, assists the Real-Time Analyst (RTA) in monitoring and optimizing the real-time performance of a call center, with a specific focus on leveraging Verint and Queue Monitoring tools. Key Responsibilities: Real-Time ...

IT Infrastructure Architect (Network & Security) – PSS The ‘IT Infrastructure Architect (Network & Security) - PSS’ is responsible for the design and implementation of network and security solution for flydubai Datacenter on premise and in the cloud. He/she ensures that the FZ hosted Infrastructure can adequately and securely communicate ...

Title: Customer Service Representative - Insurance Call Center Job Summary: We are looking for a skilled and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our policyholders by answering their inquiries, resolving their complaints, ...

Preferred Background: Experience in managing a contact center team in Real Estate, BPO, or Banking call center environment Strong leadership and team management skills Excellent verbal and written communication in English Proven customer service expertise and complaint resolution experience Job Description: • Supervise and lead the contact center team, ensuring prompt and effective handling of customer ...