E-commerce manger in FMCG Industry

Job Description:

Your responsibilities will include:

• Driving the sales performance of the e-commerce platform

• Managing and executing promotional campaigns

• Providing insights on customer shopping trends to support assortment selection and identify assortment gaps

• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments

• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment

• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offering code performance

Key Requirements

• You have a degree in Marketing, Business Administration or a related field.

• You have prior experience in a similar role. Experience in digital marketing is a plus.

• You possess a solid understanding of e-commerce frameworks.

• You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environment.

• You have a high level of attention to detail including a proven ability to manage multiple, competing priorities simultaneously.

• You are a creative and strategic thinker with a strong customer orientation.

• You have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.