Customer Service Executive (Email Support )

The Customer Service Mail Support Representative is responsible for providing excellent customer service to customers who have questions or concerns about their account. This includes responding to customer emails in a timely and accurate manner, resolving customer issues, and providing excellent customer service.

1st and 2nd Saturday will be off, along with all sundays

Responsibilities:

• Respond to customer emails in a timely and accurate manner
• Resolve customer issues in a timely and efficient manner
• Provide excellent customer service to customers
• Maintain a positive and professional demeanor
• Stay up-to-date on company policies and procedures
• Work with other members of the Customer Service team to ensure that customer needs are met

Qualifications:

• High school diploma or equivalent
• 1 year of experience in customer service or a related field
• Excellent written and verbal communication skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Strong attention to detail
• Proficient in Microsoft Office Suite

Benefits:

• Competitive salary and benefits package
• Opportunity to work with a team of experienced professionals
• Chance to make a difference in the lives of our customers
• a challenging and rewarding work environment

If you are a highly motivated and customer-focused individual with excellent written and verbal communication skills, we encourage you to apply for this position. We offer a competitive salary and benefits package, as well as the opportunity to work with a team of experienced professionals.