Job Description:

Role Description

• This is a senior role & we are seeking an experienced Travel Management professional who can efficiently manage all aspects of mobility operations at Mumbai & Gujarat region.  
• The Area Manager will be playing a catalytic role in improving business growth through sales & operational efficiency. He / She should bring the best business management practices of the Travel Industry aimed at driving business growth.

Key Responsibilities:

• Managing overall P & L of the South region (Mumbai & Gujarat)
• Improving regional market share and driving top-line growth for the region while meeting the bottom-line targets/guidelines as well.
• Delivering budget for the region, and overall management and delivery of operations for the region (Mumbai & Gujarat)
• Planning and implementing winning strategies for the regional market in line with the overall growth projection for the business
• Retaining existing customers and expanding new customer base by acquiring new corporate clients
• Supporting operations and Sales teams with information and understanding the rapidly changing competitive landscape, customer needs, preferences etc.
• Ensure the quality standards of the process are maintained.
• Ensure adherence to company policy with respect to clients and employees and Compliance with statutory obligations.
• Develop and sustain strong partner relationships by delivering superior customer services and delivering value-added services.
• Monitor receivables as per norm.

Key Deliverables :

• Operational efficiencies to maintain quality standards.
• Increase market share of ITH in the region.
• Greater Customer Satisfaction & strengthened business results.

Competencies:

• Sound understanding of Mobility Business (Corporate Car Rental), and strong quantitative and conceptual abilities.
• Setting and achieving aggressive Revenue and Profitability targets.
• Sound understanding of corporate customers' segment needs and behavior
• Must possess excellent communication skill and the ability to successfully interact at all levels.
• Strong operation and leadership skills

Educational Qualification & Experience:

• Graduate / Diploma in Travel / Tourism, MBA Preferred
• Minimum 10-15 years of experience in the mobility industry, of which 4 - 5 years should be as a Regional Manager in one of the reputed Car rental companies with a stellar track record of success to his / her credit.