Telecalling Executive
1 Nos.
75981
Full Time
0.5 Year(s) To 2.0 Year(s)
2.00 LPA TO 3.50 LPA
Sales / BD
Banking/Financial Services
Any - Any Graduation
Job Description:
Responsibilities:
1.Make outbound calls to customers to whom loan has been already disbursed and collect nominee details and responses to insurance proposal form Questionnaires.
2.Achieve the daily calling target as per nominee calling tracker.
3.Prepare daily MIS for nominee calling and reporting it to managers.
4.Checking proposal forms to audit whether correct insurer partners are assigned to the customers.
5.Convincing customers to provide nominee details and escalating issues to the managers with regards to nominee calling.
6.Should be able to audit call recordings and document the relevant findings and observations.
Desired Candidate Profile:
●Capable of engaging in 80 outbound calls/per day.
●Should have a customer-centric approach and should be able to achieve daily calling targets.
●Excellent verbal communication in Hindi is mandatory.
●Basic understanding of MS Excel to prepare daily MIS.
●Should be able to convince customers to provide the nominee details.
●Should be ready to report to the office on a daily basis and should be ready to work 6 days a week.
Company Profile
Our client is a non-deposit taking NBFC, providing SME lending in India. The Company aims to transform small business lending by making it convenient for SMEs to access credit easily. The Company uses technology and analytics tools, analyzing thousands of data points from various data sources to assess the creditworthiness of small businesses rapidly and accurately.
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