1 Opening(s)
10.0 Year(s) To 20.0 Year(s)
35.00 LPA TO 40.00 LPA
Profile : Head - Outbound Contact Center
Exp Required: 10+ Yrs
Location - Turbhe
Heading the Digital Acquisition , Virtual Relationship Management & Onboarding of Liability (Domestic / NRI) Accounts ; Acquisition , Onboarding and Customer Value Management for Credit Cards ; Virtual Relationship Management for SME Customers & Merchant Relationships & Assets ...
1 Opening(s)
8.0 Year(s) To 12.0 Year(s)
10.00 LPA TO 11.00 LPA
Primary Role Description: -
To manage a team of telesales
To ensure that conversion targets are met on a monthly basis
To be responsible for the management of direct reports, one to one reviews and performance reviews
Responsible for sales targets through Inbound and outbound sales
To work closely with the marketing and product team ...
8 Opening(s)
2.0 Year(s) To 10.0 Year(s)
2.00 LPA TO 4.50 LPA
Roles & responsibilities:
Managing Day to day activities of the team.
Developing and implementing a timeline to achieve targets
Delegating Task to team members
Conducting training of team members to maximise their potential
Mentor and train new team members
First Preference from Digital acquisition or creditcard/insurance.
Pref Organisation - Angelone, Motilal Ostwal or any securities organisation pref.
1 Opening(s)
2.0 Year(s) To 8.0 Year(s)
3.00 LPA TO 7.00 LPA
Manage daily outbound call center dialer functionality end to end and real time Real time manage the dialer application for upload of database Monitor and churn the database tables as per the connectivity delivered in a specific campaign Control Idle time and call drop offs by understanding Pacing ...
1 Opening(s)
0.6 Year(s) To 3.0 Year(s)
2.00 LPA TO 4.00 LPA
Qualification: Any graduateExperience: 0.6 Month To 3 Years in Presales / Inside sales activities from Real Estate or Construction Industry.Work Location: Kharadi / Wadgaonsheri
Job Details:Places phone calls to potential clients from the internal list of customers.Performs the script (with necessary adjustments) to ensure consistency of sales program.Answers the potential clients’ ...
3 Opening(s)
1.0 Year(s) To 5.0 Year(s)
Not Disclosed by Recruiter
We have an urgent requirement of Tele sales Executive.
Job Description of Tele sales Executive:
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Generating promising leads for the outside sales team to pursue.
Direct ...
5 Opening(s)
2.0 Year(s) To 7.0 Year(s)
2.00 LPA TO 7.00 LPA
Typical duties and responsibilities
Answer incoming calls from customers with inquiries on product orders
Assist various departments in facilitating sales of all products in the company portfolio
Analyze customer issues and assist in resolving within the required timeframe
Coordinate with customers and ensure appropriate questioning to identify issues
Manage all customer inquiries and summarize to ...
1 Opening(s)
5.0 Year(s) To 6.0 Year(s)
11.00 LPA TO 12.00 LPA
Team Manager has a team in operations which he/she manages, directs and and controls to ensure that they meet up with targets and perform their duties in servicing customers according to laid down instructions and guidelines of the business. To ensure customer service by providing prompt and correct resolution. Customer ...
10 Opening(s)
2.0 Year(s) To 7.0 Year(s)
2.50 LPA TO 4.00 LPA
Role & responsibilities
Managing Day to day activities of the team
Developing and implementing a timeline to achieve targets
Delegating Task to team members
Conducting training of team members to maximize their potential
Conducting performance reviews
Mentor and train new team members
Sales experience is must
Preferred candidate profile
Digital Sales most preferred
Perks and benefits
As per organization standard
Employment Type: Full ...
1 Opening(s)
0.5 Year(s) To 2.0 Year(s)
2.00 LPA TO 3.50 LPA
Responsibilities:
1.Make outbound calls to customers to whom loan has been already disbursed and collect nominee details and responses to insurance proposal form Questionnaires.
2.Achieve the daily calling target as per nominee calling tracker.
3.Prepare daily MIS for nominee calling and reporting it to managers.
4.Checking proposal forms to audit whether correct insurer partners are assigned to the customers.
5.Convincing customers to provide nominee details and escalating issues to the managers with regards to nominee calling.
6.Should be able to audit call recordings and document the relevant findings and observations.
Desired Candidate Profile:
●Capable of engaging in 80 outbound calls/per day.
●Should have a customer-centric approach and should be able to achieve daily calling targets.
●Excellent verbal communication in Hindi is mandatory.
●Basic understanding of MS Excel to prepare daily MIS.
●Should be able to convince customers to provide the nominee details.
●Should be ready to report to the office on a daily basis and should be ready to work 6 days a week.