ABS Chemical Enterprise Services SW/Application Tech Support Practitioner
Job Description:
Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : ABS Chemical Enterprise Services Good to Have Skills : Oracle Siebel Project Management, Program Project Mgmt Job Requirements : 1-In depth understanding and working experience in Manufacturing Execution System Rockwell , wonder ware , Werum etc. and its architecture 2-Handling implementation experience in MES deployments 3-Experience working with direct clients and building solutions based on requirements 4-Conducting in-depth analysis to identify problems find trends 5-Make sound recommendations Decision Maker 6-Knowledge of ITIL process Incident ,Problem Change management 7-Good to have experience HP service center , BMC service center or similar tool 8-Good to have a back ground from Life science domain Compliance process awareness 9-Good to have experience in automation layer
Company Profile
--- --- --- is one of Bangalore’s leading Executive Search firm Involved in catering to the manpower needs of the Industry. --- serves some of the leading fortune 500 companies in India & abroad. --- focuses on IT ,IT enabled ---, Finance, Insurance, Manufacturing etc.
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