1 Opening(s)
2.0 Year(s) To 5.0 Year(s)
2.00 LPA TO 5.50 LPA
Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats
Title Associate L1
Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...
1 Opening(s)
6.0 Year(s) To 8.0 Year(s)
7.00 LPA TO 13.00 LPA
Roles and Responsibilities
Must have 6 to 8 years of experience in development, implementation and sustained support of the BMC Helix IT Service Management system and writing custom workflows using Remedy forms and objects like Active Links, Filters and Escalations
Hands on experience in BMC Helix Innovation Suite, BMC Helix MCB & ...
3 Opening(s)
5.0 Year(s) To 8.0 Year(s)
15.00 LPA TO 20.00 LPA
Requirements:
Mobile platform testing knowledge and understanding.Experience with issue trackers (e.g. JIRA) and debugging (e.g. Charles) tools.Understanding of API (e.g. HTTP requests and responses structure).Understanding of application flow from three different perspectives: end-user, developer and client.Advanced English.Excellent negotiation and communication skills.Nice to have: project management skills.Nice to have: ITIL framework knowledge.Nice ...
1 Opening(s)
8.0 Year(s) To 13.0 Year(s)
16.00 LPA TO 32.00 LPA
Job Summary:
Responsibility as a system architect for the integration of individual modules in our overall system (ServiceNow) in alignment with lead architect
Designing the implementation of internal structures, workflows and logic in coordination
Provide technical solution consulting for individual modules in alignment with lead architect
Manage internal and external developers as part of ...
1 Opening(s)
8.0 Year(s) To 10.0 Year(s)
15.00 LPA TO 16.00 LPA
JOB DESCRIPTION of Production Support Team (Team Leader)
Job Title: Team Leader (DM II)
Department: Information Technology
Reports to: Associate Vice President – IT (PMT)
Experience: 8-10 Years
Required Qualification: BE/BTech/MSc-IT/MCA
Preferred Qualification: ITIL Certification (at least V3)
Skill, Knowledge & Trainings:
a. Should have sound and working knowledge of programing languages i.e., Java, C++b. Good understanding of basic architecture of ...
1 Opening(s)
8.0 Year(s) To 12.0 Year(s)
15.00 LPA TO 25.00 LPA
Operations Lead Job Description
The ideal candidate will have a broad range of skills that include solid technical expertise with excellent people skills, and is a solid team player. The supported technologies would range from desktop computing, networking, infrastructure, and phone/video systems, to conference room audio video systems.
Primary Responsibilities:
Provide leadership and ...
1 Opening(s)
1.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
POSITION SUMMARY STATEMENT• The Engineer III - NOC is a versatile and highly motivated individual whose primary function is to perform End to End monitoring of the entire infrastructure • To work closely with the Service Desk, IT teams and 3rd party service providers to ensure the availability of all systems ...
2 Opening(s)
3.0 Year(s) To 6.0 Year(s)
1.00 LPA TO 21.00 LPA
Please find the details below
Position :Incident Manager/ L4 Technical Support Specialist
Location : Work from home
Experience requirement : 3-6 Years
Job Description
Mobile platform testing knowledge and understanding.
Experience with issue trackers (e.g. JIRA) and debugging (e.g. Charles) tools.
Understanding of API (e.g. HTTP requests and responses structure).
Understanding of application flow from three different perspectives: end-user, developer and ...
2 Opening(s)
7.0 Year(s) To 10.0 Year(s)
8.00 LPA TO 12.00 LPA
IT Manager
Oversee the operations of multiple office, store or business branches
Guide, train and manage lower-level management and supervisors
Prepare performance reports for presentation to upper administration
Invoicing of Customer Creating & reverying
Ensure that all branches follow safety, health and business laws and regulations
Uphold company standards of excellence and service, guaranteeing quality performance
Maximize ...
1 Opening(s)
7.0 Year(s) To 10.0 Year(s)
Not Disclosed by Recruiter
Profile: Senior Manager-IT operations
Job Type: Permanent
Job location: Pune (Magarpatta City)
Shift: Mid Shift (should be flexible with timings or shifts)
Notice: Immediate(Max 30 days)
Experience: 7-10 years
CTC: 9-10 LPA
Work from office mandatory
Job description:
· Performance Attributes
Include but are not limited to the following:
Oversee the daily operations of the IT Operations department to ensure the ...