132 Job openings found

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

  Roles and Responsibilities Must have 6 to 8 years of experience in development, implementation and sustained support of the BMC Helix IT Service Management system and writing custom workflows using Remedy forms and objects like Active Links, Filters and Escalations Hands on experience in BMC Helix Innovation Suite, BMC Helix MCB & ...

Requirements: Mobile platform testing knowledge and understanding.Experience with issue trackers (e.g. JIRA) and debugging (e.g. Charles) tools.Understanding of API (e.g. HTTP requests and responses structure).Understanding of application flow from three different perspectives: end-user, developer and client.Advanced English.Excellent negotiation and communication skills.Nice to have: project management skills.Nice to have: ITIL framework knowledge.Nice ...

Job Purpose (Job Summary): Security and Privacy Governance Risk and Compliance Manager The Department The Governance and Risk Compliance Manager reports into the Chief Information Security Officer (CISO) and is accountable and responsible, on a global basis, for all Security and Privacy governance, controls and compliance activities Your Role The GRC Manager will establish and ...

We are seeking a seasoned Information Security professional who has expertise in GRC with over 8+ years of progressive experience across data security, access management, IT security, network security, IT risk management, and compliance with standards such as ISO 27001, HIPAA, GDPR, NIST. This individual will lead GRC efforts, ensuring ...

Job Summary We seek an experienced IT Director to spearhead strategic technology initiatives, foster innovation and drive business growth through effective IT governance. The ideal candidate will possess a deep understanding of ITES, exceptional leadership skills and expertise in navigating digital transformation. Key Responsibilities Strategic Planning Develop, implement and maintain IT strategies aligned with ...

job description -Application Production Support for Internet and Mobile Banking Applications:Job Title: Application Production Support Specialist - Internet and Mobile Banking Reports to: Production Support Manager/Team LeadLocation: ThaneJob Summary:We are seeking an experienced Application Production Support Specialist to join our team,responsible for ensuring the smooth operation of our Internet and Mobile ...

Introduction: We are seeking a highly skilled Senior IT Engineer to join our dynamic IT team. As a Senior IT Engineer, you will be responsible for designing, implementing, and maintaining information systems to support the enterprise infrastructure of our organisation. You will collaborate with other departments to identify and meet ...

JOB DESCRIPTION of Production Support Team (Team Leader) Job Title: Team Leader (DM II) Department: Information Technology Reports to: Associate Vice President – IT (PMT) Experience: 8-10 Years Required Qualification: BE/BTech/MSc-IT/MCA Preferred Qualification: ITIL Certification (at least V3) Skill, Knowledge & Trainings: a. Should have sound and working knowledge of programing languages i.e., Java, C++b. Good understanding of basic architecture of ...