151 Job openings found

Hands-on experience with troubleshooting hardware, software, users and network issue, good understanding of desktop OS along with good understanding of incident management processes and best practices, post-incident reviews and root cause analysis, IT Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC ...

 Min 4 to 6 years of experience as a ServiceNow consultant. Hands on experience in Java Script, HTML, CSS,XML, AJAX & Angular JS. A fundamental understanding of ITSM, ITIL or CMDB. Good to have- ServiceNow Certification Hands-on design, development, and deployment experience with the ServiceNow platform. End to End Integration Exp. Using Scripted Rest API, ...

Deliverables Achieve defined R&R in terms of: · Closure · SLA · CSAT score · Calls Stats Title Associate L1 Job Description We are looking for a dynamic incident manager to join our IT Service Management team in Gurgaon. In this role, you will be leading the reported incidents to resolution, send ...

  Roles and Responsibilities Must have 6 to 8 years of experience in development, implementation and sustained support of the BMC Helix IT Service Management system and writing custom workflows using Remedy forms and objects like Active Links, Filters and Escalations Hands on experience in BMC Helix Innovation Suite, BMC Helix MCB & ...

Requirements: Mobile platform testing knowledge and understanding.Experience with issue trackers (e.g. JIRA) and debugging (e.g. Charles) tools.Understanding of API (e.g. HTTP requests and responses structure).Understanding of application flow from three different perspectives: end-user, developer and client.Advanced English.Excellent negotiation and communication skills.Nice to have: project management skills.Nice to have: ITIL framework knowledge.Nice ...

Job Summary:We are seeking a proactive and detail-oriented Onsite L1 Applications Support Engineer to provide first-line support for enterprise applications. The candidate will be responsible for incident resolution, service requests, and day-to-day user support activities to ensure smooth business operations. Key Responsibilities: Act as the first point of contact for application-related incidents ...

We are seeking an experienced Server Infrastructure Lead to oversee our Windows and Linux Server environments across on-premise data center, AWS and OCI cloud environments. This role will serve as the central point for all matters related to server infrastructure, ensuring operational excellence and security compliance. Key Roles & Responsibilities: Server Infrastructure ...

We are seeking a seasoned and strategic PMO manager to lead cross functional infrastructure and transformation projects with a strong focus on vendor oversight and governance. This role will drive technology initiatives across infrastructure, security, compliance and cloud migration while serving as a critical bridge between internal teams, vendors and ...

SOC / Technical Manager: Experience: Total experience of 10 years, out of which a minimum of 8 years of experience in handling security-related products & services in an organization of repute. Minimum experience of 3 years at L3 level. Skills: Experience in 5 or more areas of security, like (Firewall, Anti-ATP, NIPS, ...

Role of AVP - Google Cloud Platform (GCP) Position Title Cloud Engineer Role The AVP for GCP will be responsible for leading cloud architecture, strategy, and engineering teams that design, implement, and manage Google Cloud Platform services. The role requires both deep technical expertise in cloud computing and strong leadership ...