Customer Care Executive

Customer Care Executive

1 Nos.
79744
Full Time
2.0 Year(s) To 4.0 Year(s)
2.00 LPA TO 3.00 LPA
ITES / BPO / KPO / Customer Service / Operations
Logistic/Freight/Courier
12th / HSC - Arts & Humanities
Job Description:

Duties and Responsibilities:
• Help manage current customer accounts.
• Deal with a high volume of inbound and outbound phone calls.
• Maintain relationships with carriers and customers.
• Provide exceptional customer service to customers and carriers.
• Solve customer and carrier problems and help resolve issues.
• Provide shipment quotes for customers and set up shipments as required by customers.
• Excellent multitasking skills within their work space as well as computer software programs.
• Be a professional representative of our company that other employees look up to.
Job Requirements:
• High quality written and verbal communication skills
• Ability to adapt to changes in the work environment
• Accurate and able to produce quality work
• Dependability
• Problem solver
• Ability to work in teams and open to others’ views
• Show respect toward others with cultural differences
• Quality decision making
• To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Qualifications
Education/Experience
• Graduation.
• Logistics experience preferred only

Offered Benefits / Facilities :
  •  
Company Profile

We offer secure, prompt and reliable service within India. No --- is complete without reaching the right product at the right time to the consumer and doing this at the right cost is absolutely imperative.

Telephonic Interview Available

  • Telephonic interview are scheduled for this job opening.
  • Interested Candidates are requested to apply and get recruiter contact number for telephonic interview.
  • Candidates can call recruiter on given contact to start telephonic interview during working hours.

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